Greeted by Felix outside of dealership which was a nice first impression in regards to customer service. Friendly and good at building rapport with client. Knowledge of the car could have been better. Car sold itself more less. Went back and forth with price to make sure we paid what we felt was the right price and we felt good about it but did feel undervalued as a customer when the GM came over to immediately suggest ???something that was within our budget???. It wasn???t by any means outside of our budget but the fact that the price they started off with was wrong from the price online is what bothered me when it came to negotiating. Thumbs up for Felix getting us a price we could agree upon and better yet the dream car my fiance has always wanted. I would also like to thank Guy Ghrist on his service as he made us feel great about our purchase and even better hooked us up with the right warranties down the road. Very professional and knowledgeable in his field. Overall good experience and would do business or purchase another car from Ken Ganley Nissan again!
Recently, we had the pleasure of doing business with Next Step Auto Sales. We walked in on a busy Saturday morning and were greeted pleasantly by Todd B. From that moment, he worked diligently to find us the right car. Thanks to his patience in allowing us to drive a variety of different cars, and advising us during the whole process; we were able to make an informed decision, in selecting the best car that suited our needs. His courteous and dedicated attitude made us want to do business with this Company.
In financing, we met Shaq A. who was friendly, helpful and knowledgeable. He was professional and ensured that we got the best terms that were available for us.
With this experience at Next Step, we would gladly recommend this Company to anyone who is in the market for a car.
Service department at Next Step Auto Sales is absolutely amazing. From the moment you pull up, they get it in, get it done and get it out at a great price. May not sound like much, but now a days, even something as simple as great customer service, has proven to be too much for other dealers.
It was such a pleasure working with Robert Urbassik. He was extremely professional, knowledgeable, and made the whole car shopping experience fun. He was a salesman you could stand to be around. I would highly recommend this place and definitely him.
Great buying process, no pressure, family friendly
by GoBucks614 from Columbus, OH
September 4, 2018
Excellent place to buy a car. The sales staff was wonderful and the facility was very family friendly. I drove from Columbus to buy a used vehicle and I would purchase from Sliman's again.
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