My wife and I bought a 2017 Nissan Pathfinder in May 2017. We understood the salesman to say the navigation system would automatically be updated by Nissan through satellite. I received a letter in the mail that the navigation system needed to be updated. I spoke to Mr. Ted Williams about this. We found out that the S D. Card was not updated by Nissan and to update we would have to buy another S D Card for $129.00. Mr. Williams offered to replace the card, and he did. We are very happy with Nissan of Rivergate and will continue to do business with this dealership.
Had a great day with Garrette Dimmitt he was a great salesman informing me all the info about the Versa Nook I wanted to purchase I couldn't wait to drive it away. Very helpful with my financial work and got me on the road home. Love this Versa Nook.
I had a 2016 Nissan Altima, which I loved and the lease was coming due. With bad weather approaching, I KNEW that I needed the 2018 AWD Nissan Altima. We called around and Eric went above and beyond to make sure that I had a great deal and great experience on leasing this car! He was awesome and I highly recommend him and the Lancaster Nissan dealership!
I again went back to purchase yet another vehicle from Team Nissan and the experience could not have been any better. From dealing with our sales person, Jim, through dealing with the management personnel, I could not have been treated any better. I appreciated their professionalism and dedication in getting me the vehicle I was looking for and making the process as smooth as it could have gone. Thank you!
Friendly, Trusting Staff gets You in the Vehicle You Want!
by RWILKES0 from DealerRater.com
November 24, 2018
I was looking for a specialized vehicle that could tow horse trailers and yet provide comfort and style. I went to the dealership closest to the house and was hooked on the Armada from the moment Jimmy showed us one on the lot. We then requested a very specific color/interior scheme and they found the car that day and we were driving by the end of the day with a great deal. Jimmy, Ishon and the entire team made it easy and the experience was very positive. My wife LOVES the SUV, the technology onboard is phenomenal and the seats are the most comfortable seats I have ever sat in.
I was just nearing the end of a lease from another dealership that I had been with for almost 20 years. Over the course of the past year my financial situation was less then perfect. My former dealership offered me a ridiculous quote. Mind you, I have never been late on any of my car payments. So on 9/24/2018 I decided to take a chance on another dealership and a a new brand of car. From the moment I spoke with Jimmy at Mt. Holly Nissan he was nothing but respectful, compassionate and understanding of my current situation. The whole dealership as I walked inside had a comforting atmosphere. No pressure, just reassurance that everything was going to be okay. It was more than okay, it was phenomenal. Jimmy and Cholly took my bad situation and turned it into a remarkable leasing experience. I didn???t have to go back to my former dealership to turn in my vehicle, Jimmy made sure he took care of everything. I ended up with a beautiful Nissan Sentra 2019. I couldn???t be happier. Without Jimmy???s patience, time and understanding I don???t know where I???d be now. Cholly made the financial signing of the forms as easy as could be without any confusion. This is without a doubt a family oriented dealership. I recommend this dealership to the moon and back to everyone! My mother is even switching to Nissan when her current lease is up !!!!! Thank you Jimmy and Cholly...... I absolutely love my new car !!!!!!!!
I was really nervous because this was my first time buying a car from a dealership. I had less than a year's worth of credit, a junk trade in and $500 but still left the lot completely satisfied. Bill worked with me and reassured me the entire time- I wouldn't recommend going anywhere else for a car!
I own a late model Toyota Tacoma and was in need of an oil change and some other minor services. An appointment was made at The Toyota dealership for three weeks away. After calling the Performance Dealership in Butler,NJ, an appointment was made and the Toyota appointment was cancelled. The service at Nissan for a non Nissan vehicle was nothing less than professional. Service Manager Tim Kelly and his staff were tremendous, including Ms. Popper.What a relief to know that friendly service is right around the corner. Thank you Tim and staff.
I took my mom to Sutherlin to buy a new rogue and was treated like royalty. I can't complain at all because the whole staff was totally on point 100%. My mom won a cruise and we are headed to the Bahamas soon. I love the yippee ya yaee commercial on the radio!! Awsome awsome awsome!!
Thank you Sutherlin
Amazing Customer Service!!! Thank you WAYNE!!! for all your help!! This dealership was kind, friendly, patient and made me feel very comfortable. I would recommend this dealership to everyone. Eliz Cruz
Our service manager, Nick Trejo, was excellent: very professional, knowledgeable and courteous. The repairs were completed in a timely manner. I would certainly recommend this dealership to other people.
Thank you Amir, you and everyone that assisted me in the purchase of a beautiful Jeep Rubicon made everything go very smooth and pleasant :) Happy Holidays to you all.
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