Our service manager, Nick Trejo, was excellent: very professional, knowledgeable and courteous. The repairs were completed in a timely manner. I would certainly recommend this dealership to other people.
Tim George, the sales representative was amazing. This was the best buying experience I have had. Tim listened well and delivered great service. The process was completed on the telephone and in the dealership. Our total time to complete it all including the thorough review of this car's systems was a short three hours. Very impressive!
Ashley Ortiz was great to work with. She was patient and made it so stress free. I bought a brand new 2018 Nissan Rogue from her. I love this car. When I had trouble with the ???kick??? motion to open hatch, she sent me a little ???how to??? video (just for me)! Now I call that customer service.
Dennis and the techs and cashiers and customer satisfaction personnel go above and beyond. Ariel and Allison went above and beyond with their efforts and courteous professionalism-- The customer service was exemplary-- Thank you. 🌞
I have a 2007 Infiniti QX56 and has had it in the shop several times for different issue and one occurring issue. My issue with Nissan service dept is the lack of calls answered when wanting to make an appt or the fact they hardly call you as soon as your vehicle is ready. Each time I'VE had to call to find out where they were on the status of service. The main reason I will not be using Central Nissan service is the one issue they have never fixed all four times I've had to return my vehicle to repair other issue. The 4 wheel drive I'm sure had issues when I purchased the vehicle used. I tried 4 TIMES to have my issue resolved with them either not remembering to check that issue (which was on all 4 service tickets) or they took so many days to repair the other faults when asked the fault on the 4 wheel drive they were deer in headlights and asked to keep longer to check it out! REALLY.
I recently purchased a vehicle and was helped by Mike Dobson, who was such an awesome person. He helped me out so much and was so down to earth. The guy literally ran his tail off to help me. Then the sales manager Sam was just great putting me in the perfect Nissan pathfinder!! I love it it's perfect!!
Mike Dobson was the greatest salesman for this purchase. His willingness to meet my vehicle and financial needs was extremely thorough! If you are ever looking for a used vehicle ask for Mike. He will work for your benefit and assist you in getting the right vehicle for the right price!
I never thought I would walk out with a new vehicle. Mark really made sure I was comfortable and explained everything to me about my purchase. I would definitely recommend Mark to my friends and family when buying an vehicle. I will also continue to work with Mark when its time for me to upgrade. Thanks Mark for your exceptional service and also Monique who was also a great help.
The service has been excellent. I truly believe that the representative made me feel like I was a very important person. I would recommend all of my friends and family. I am enjoying my vehicle and the assurance that I am in good hands.
Friendly, Trusting Staff gets You in the Vehicle You Want!
by RWILKES0 from DealerRater.com
November 6, 2018
I was looking for a specialized vehicle that could tow horse trailers and yet provide comfort and style. I went to the dealership closest to the house and was hooked on the Armada from the moment Jimmy showed us one on the lot. We then requested a very specific color/interior scheme and they found the car that day and we were driving by the end of the day with a great deal. Jimmy, Ishon and the entire team made it easy and the experience was very positive. My wife LOVES the SUV, the technology onboard is phenomenal and the seats are the most comfortable seats I have ever sat in.
I was just nearing the end of a lease from another dealership that I had been with for almost 20 years. Over the course of the past year my financial situation was less then perfect. My former dealership offered me a ridiculous quote. Mind you, I have never been late on any of my car payments. So on 9/24/2018 I decided to take a chance on another dealership and a a new brand of car. From the moment I spoke with Jimmy at Mt. Holly Nissan he was nothing but respectful, compassionate and understanding of my current situation. The whole dealership as I walked inside had a comforting atmosphere. No pressure, just reassurance that everything was going to be okay. It was more than okay, it was phenomenal. Jimmy and Cholly took my bad situation and turned it into a remarkable leasing experience. I didn???t have to go back to my former dealership to turn in my vehicle, Jimmy made sure he took care of everything. I ended up with a beautiful Nissan Sentra 2019. I couldn???t be happier. Without Jimmy???s patience, time and understanding I don???t know where I???d be now. Cholly made the financial signing of the forms as easy as could be without any confusion. This is without a doubt a family oriented dealership. I recommend this dealership to the moon and back to everyone! My mother is even switching to Nissan when her current lease is up !!!!! Thank you Jimmy and Cholly...... I absolutely love my new car !!!!!!!!
I was really nervous because this was my first time buying a car from a dealership. I had less than a year's worth of credit, a junk trade in and $500 but still left the lot completely satisfied. Bill worked with me and reassured me the entire time- I wouldn't recommend going anywhere else for a car!
Everyone I came in contact with was very helpful. Bill went above and beyond with everything from hearing what I want, being attentive (ex getting us waters) and calling Sirius radio when there was an issue. I even brought a friend back who dealt with the same friendly people and purchased a car also. I highly recommend this dealership and Bill.
I did a ton of research online but dreaded actually going and looking but Jimmy made me feel comfortable right away. He listened more than he talked and worked hard to find me what I wanted and needed. I ended up getting something a little nicer than I thought I could afford. I highly recommend Mount Holly Nissan and Jimmy Massimino.
I can't rave enough about the quality of service I received in buying a car in June. Mario was exceptional. He was able to help me with identifying my needs and choosing the best car for me and my family. Due to his great customer service, wealth of knowledge and expertise, I will continue buying my vehicles through this dealership. This is my 3rd car with Nissan in 5 years. Mario was the best sales person I've dealt with my entire life. Due to me being active military, I was unable to give the great review he deserved. I hope this review helps give Mario the credit he deserves.
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