Sales process was typical. The representative gave the impression that there were sales options that could affect the price. None materialized after he checked with his manager. Follow up was less than timely and incomplete in some cases. Documentation fees are twice the average for Kentucky.
Expect an old school sales approach.
Wonderful experience, starting with phone/email contact with Rusty Slone! Since we live in Cincinnati, we were able to secure financing ahead of time, making the paperwork so quick and smooth when we arrived! Wallace was great to work with (financing) and the dealership is beautiful and everyone was very professional!
I have to say that buying our used vehicle from Infiniti of Lexington was a painless process. Ramon was great to work with and treated us very well. Leonard went above and beyond to get all our paperwork done so late and get us on our way. We will definitely be repeat customers.
The men were very respectful to me I am a female buying my second car ever. They Took me around the lot 3 different times because I was indecisive. Help me with new tires. I just recently paid this car off and I am still driving it around. All I have had to do is keep up the old changes and change the brakes. I was very very very blessed! I won't go anywhere else ever!
I worked with Jan from Carvana- she was able to explain to me the process, make sure I was comfortable with where it was at, was able to be reached and kept communication open. The pick up process went smoothly and I was able to sell my car without any glitches.
* Title, other fees, and incentives are not included in this calculation, which is an estimate only. Monthly payment estimates are for illustrative purposes only and do not represent a financing offer from the seller. Other taxes may apply.
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