This is my 3rd Car from this dealer. The only reason for coming to this dealer is Howard Krick. He knows exactly what a customer is looking for. And he always educate you about the available options. I met sales manager Tony at this dealer for the first time and he super patiently listened all my questions and concerns. And he was simply best at everything. I will definitely recommend Nissan buyers to stop by Nissan Gerald in Naperville at Ogden and see these two guys Howard and Tony and they will make your buying experience a celebration.
I narrowed down my options online and knew what I was looking for. Howard Krick showed me the best features on the vehicle and helped me compare to others in the market. We were able to come to a deal on the vehicle and both parties were happy with the result. I was In and out under 3 hours with a car.
I went to the dealership to look at options for my first car. Howard was professional, friendly, and made the experience a great one. I left the dealership with a car I love, and I couldn't be happier.
The service department staff is wonderful. Service advisors as well as those checking you in are welcoming, professional and knowledgeable. I always ask for advisor, Saul Cabrales who provides me with recommendations and information that allows me to make informed decisions.
Another seamless Gerald transaction.....Thank you..
by Nissan.1 from DealerRater.com
December 1, 2018
A 2002 Maxima served at Gerald for 10 years. A Subaru purchased and serviced at Gerald. A 2014 Sentra Purchase and service. A 2014 Maxima purchase and serviced at Gerald. A 2018 Murano and Rogue, leased and serviced at Gerald. We have lived in Naperville 16 years now. Howard Krick and Anthony Miceli have been instrumental in helping us get situated and comfortable with our deals. I love the Nissan product and I feel lucky that Gerald is close to home and an auto group that is consistently fair. Their service is the same.
I bought a ???17 Pathfinder and had a great time dealing with salesmen. The service department is always pleasant and very helpful. The dealership is always going the distance to satisfy their customers needs. There is so many pluses like oil changes, tires, and car washes.
I went into the dealership looking for a used car, but the innovative team at Woodfield Nissan came up with some very great options for a new car. My sales consultant Michal was amazing, even during the moments that I was not fully committed to buying a car. He kept me informed throughout the process, and created a pressure-free zone for me to make my decisions. Overall, everyone was great. So much so, that I have already referred 2 people to go there. Great job guys....
We were in the market for the just released Nissan Leaf 2019. We aren't frequent buyers and are specific about what we want. Xochilt ("Sochi") worked with us over a few weeks to get us exactly what we wanted. She's was very polite and accomodating (especially with our 6 and 8 year old boys) through the whole process.
We've also had service done here on our older Versa and it's among the most organized and customer service oriented service stations I've ever used.
Definitely recommend this dealer and Xochilt.
We came to buy our first car, is a beautiful Nissan Sentra 2019. The building and office in this location are so nice and everything is so new. The service department has a lot of advisers and you can do the oil change in 40 min.
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