She made the experience fun. A real person to connect with. Felt like I had a friend backin me up. The test drive was what sold me. She has a favorite route that goes around a lake with some nice curves.
Tom sold me my car about a year ago and I'm still amazed at Tom and Tynan's commitment to excellent customer service. I continue to recieve nothing but professional and quality assistance from Tom and the dealership. Anytime I need to come in for an oil change, or most recently a tire check, I have been greeted and treated like their number one customer! Tom has such a great personality and professional approach, Arnie is always more than willing to help out and always very knowledgeable and professional as well. I would recommend Tynan's to anyone I know and would encourage everyone to ask for Tom! You won't be disappointed!
From the moment I walked in I felt very welcomed, Tom made the whole car buying experience easy. He explained all the details and personally made sure the car was ready to take home. I want to also thank the manager Eric and the financial specialist Harry for working with me and guaranteeing the best price. I could not have asked for a more positive experience!!! A million times thank you!
I hadn???t bought a car in a long time (and never a used car), so consequently I was a little apprehensive about the whole experience. Tom immediately made me feel welcome and at ease. The process was so smooth, and he even kept refilling my teen-she daughter???s popcorn to keep her happy as well! Highly recommended!
I had a terrific experience buying my Kia at Tynan's Nissan in Fort Collins. Kashmir and all the team were friendly, competent, knowledgeable, and willing to go the extra mile. I would recommend them to anyone buying a new or used car. Thanks so much!
Bought a new Nissan Leaf w/ Tom Lotz at Nissan. Great experience from start to finish, including the pre-sales email communication, in-person test drive and discussion, and finally making a deal. I'm really happy with the experience and my new car.
I phoned the dealership to get a synthetic oil change and tire rotation quote. Unfortunately, I was quoted a $55 oil change, which is why I made an appointment, as you can get a synthetic oil change, using the same Mobil oil around town for about the same price and a free tire rotation. Then Brendan quoted me $20 for a tire rotation and when I said that seemed high, he said "we usually do some sort of package deal so you won't pay that full price." So I trusted that I would get some sort of reduction and I went ahead and booked the appt. figuring it matched what other businesses were charging for oil changes. I ended up paying the full $20 for the tire rotation and $75.55 for the oil change. I am disappointed that they were not honest about their price of service. So I won't be doing business with Tynan Nissan any longer.
Traded in a 2015 Leaf for a 2018 model. Tynan's had a good deal that effectively let me trade in the old for the new with a straight extension of my previous loan. Kashmir Lever was very helpful, professional, and knowledgable. Highly recommend.
Great car-buying experience from a great sales team
by NewEV-Owners from DealerRater.com
August 24, 2018
The enthusiastic and knowledgeable staff led to a fun and exciting car-buying experience. Little touches like cooling off the car (in August) before the test drive and fully charging and cooling the new car before we picked it up demonstrated a customer-oriented group that truly wanted us to have a great buying experience. The enthusiasm for and knowledge of the product made it easy to appreciate the features of the car. The ready answers to all the questions we had and honest information about the advantages as well as the limitations of the electric vehicle also helped tremendously.
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