I took my truck in for first oil change. Supposedly I got a full multi-point inspection. When I drove off the dealer the sound coming from the muffler was different than when I took it in. I immediately found a parking lot and pulled in to it. After checking the muffler and not finding anything I open the engine hood. I immediately saw that whoever took the air filter assembly apart to check the filter could not put it back together. It was totally not right. I put it back together as it properly goes. If something so simple was not done right I wonder what happens when one needs major service done. It’s kind of hard for me to recommend service here after such a minor thing was messed up!!
I have never had a bad experience at this dealership. The service advisors always keep me in the loop, and I'm usually in and out in no time. Now if I can get a warrantied replacement of my transmission without any hassle, I will be in hog heaven.
I paid cash for a 2010 Nissan Sentra in 2013. I take my car to get oil changes and any other vsevice u need to Nissan. One of the reasons I go to Stafford Nissan is because I was able CTO use my rewards points for a discount. Well today I went to get an oil change and I was told they no longer honor the rewards points, that's sucks. Not sure what I'm going to do now!!!
It was time for my husband and I to get our first family car and thats a BIG DEAL to us. Not all dealerships get this, but this particular dealership - Sterling McCall Nissan, took that to heart & gave us the best experience of buying a car!
I would like to commend our salesman Clarence Finch, for being really helpful and prioritizing our needs! He explained the specifications & differences between each model we looked at, and never pressured us at all.
There’s also a cafe in this dealership, where we could buy snacks while waiting on paperwork. Very convenient. Their vehicle inventory was huge, and their facility was on top of the game at keeping every car clean. If anyone wants to buy a Nissan, look nowhere else because this is the place!
Overall, this was a great experience of purchasing a car. Charles was an excellent salesman, who gave great customer service. I highly recommend going to this dealership and working with Charles when looking for a new car.
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