Repeat customer coming back to see Anthony Rivas and joining the Titan Club! Anthony has helped me in our last two Nissan cars and he???s been great! Great attitude and always looks out for the best deal for me! Thank you Anthony!!!
I am a young girl who came from Ohio to Start a new life. When I moved down, I was 18 and needed a car that I could afford and would take me back and forth to school and work. My parents insisted that I find a car before they leave to go back to Ohio. I had bought a used car from a well known dealership and my experience was awful. Although the people seemed kind, I was cheated for my money. I was overcharged for the very unreliable car that I had received. I told Terry about both my experience and my current situations. He was very understanding and helped me swap my vehicle out to a more reliable one that best suited me not only financially, but also made sure it was a vehicle that I (not liked) loved! He and his team got together and each one made sure I was well taken care of. As if that wasn???t more than enough, towards the very end of the whole ordeal I had misplaced the key for my old vehicle. For over an hour, Terry patiently, diligently, and with a positive attitude helped me find the key that I had lost. The team got together to help as well until we found it. Thank you, thank you, thank you!
Anthony Rivas went above and beyond to make sure the customer was happy. The negotiating was no pressure. The finance experience was helpful and productive. Ask for Anthony. He will do a great job for you.
I have never in my 40 years of buying cars had a more pleasurable experience with Ben. He was so helpful in trying to find me the best value for the amount I was able to afford. Ben was in an out of the rain bringing me cars to look at and drive. This man has the most delightful personality and would go above and beyond to make your visit the best It could possibly be. I will highly recommend Ben Walker to anyone who wants to purchase a car. Thank you Ben for making my visit so wonderful.
Service was outstanding and very timely. Mike Stevens, my advisor, helped me learn a few new things about my new car that I did not know. He was patient, friendly, answered all my questions, and very professional. I had a very good experience with my first oil change on my new car. Everyone was very nice and very helpful.
Suzy was very helpful from the minute we stepped on the lot. She was extremely attentive and kind and showed us step by step through the whole process. I was very pleased with my experience with her and the entire Ferman Nissan family. Thank you!
Suzy sold a Sentra to my daughter 8 months ago, the customer service was amazing, so when my car died today I knew it's time to go and see Suzy and it's always great customer service , great Smile and I still LOVE SUZY !!!!
Suzy, sold my mother a car 6 months ago, and I told her I would be in to purchase my new car! she has great energy. she walked me through step by step on the process of purchasing. I'm comfortable and confident with my selection thank you suzy!! I highly recommend.
In my grief, I needed to sell my husband???s Titan truck. He passed away 6 mos. ago. I just didn???t want to deal with trying to sell to the public for fear of scams, etc.. I spoke to Ryan in the parking lot and he took me under the wing with compassion. As I waited during the process, He kept checking on me and offering water during the process. He did whatever possible to make it easier for me and comforting. I greatly appreciated this. Several other employees were very kind in coming up to speak a short message to me. All were so kind. God told me in 2 different ways to bring the truck here. Now I know why. I was taken care of very well.
All I can say is wow. The entire experience from being to end was great. I spoke with Ryan before I got to the dealership about the vehicle. I gave him a time frame on when I was going to come look at it, and when I showed up it was out front already, all washed with a tag on it ready for a test drive if I wanted to. Ryan got me a great deal on the SUV, as discussed before I even got there. And then it was seamless and easy through all the paperwork. And I was really impressed with the dealership as well. All very nice and modern, on par with all the high end luxury dealerships ( Mercedes, Lexus, Porsche, etc..). Highly recommend Ryan Smith and Maus Nissan to anyone looking for a new vehicle.
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