From the minute I walked in the dealership Ricky was very professional, walked me through all the possibilities and made sure i got the best deal for my price range 5stars! The financial manger was also phenomenal!
I went to Napoli to just look for a new car and right away was approached by Ricky Mills, who knew his product and people. Not only did he have me sit in the car I was about to buy, but had me drive it to my house so I could get my husbands approval. Every person I met along the way was courteous and kind, made me feel as if I belonged there. Within a few hours I left with the perfect car at the perfect price.
Unfortunately under bad circumstances I had to get a new car. At Napoli Nissan I had an excellent customer service with Ricky Mills sales consultant and manager Mike Riccelli who were able to meet my needs and beyond. Grateful for their work and dedication in satisfying customers.
Great customer service got me what I wanted and they worked with me on the price... Ricky Mills is very professional he doesn’t call you with nonsense he’s very straight to the point ... if you come here ask for Ricky
Ricky Mills and the team at Napoli made the purchase of my new Nissan Sentra a great experience. Ricky and the team was very professional with a no-pressure style of sales. They did all they could to help me spend what I wanted to for the car.
I have a pleasant experience as a first time car buyer at Bruce Bennett-Nissan. I have found the perfect car for my daily commute. The process was done with ease and David and Sue as well are very professional explaining to me every important detail . Highly satisfied!
This is my second vehicle lease with Bruce Bennett Nissan, and my second experience working with David. I can't recommend him highly enough. David was so flexible with my busy schedule and was willing to get 80% of the offer ready via email which was ultimately the most convenient for me. When I went to pick up my vehicle David was friendly, warm and professional just as he was the first time I worked with him.
Purchased a CPO 370Z two days ago. The buying experience with Senior Sales Consultant Norbert Rivera could not have been better. He accompanied me on an extended test drive and, the next morning, picked me up at home half an hour from the dealership to take me to take possession of the car. Norbert gets 6 stars, and the other people in the dealership were friendly and helpful. Until the signing of the final paperwork with Business Manager Matthew Manuele. There was nothing complicated here. The price and the final punch list had already been agreed to, and I was paying cash. The problem arose when Matt started pushing an expensive extended warranty. His approach was an obsolete hard sell approach, and he very definitely did not want me to go home and think about whether I found it worth while. I finally had to tell him "back off," and when he didn't I simply said "No!" In the end he apologized and I accepted his apology, but that did not do much to remove the sour taste he'd created.
When I went to the store I was introduced to Steve Papadakos he was upfront, friendly, abd cared about my next car. I???ve been leasing cars gor over 25 years and this by far the best experiance I have ever had!!!!! If youe looking at a Nissan ask fir Steve Papadakos for a great experiance a d the best deal in the tri-state area!!!
Buying a new car can be very nerve racking and stressful. David Reyes-Guerra made me feel special, important, and above all relaxed enough to enjoy the experience and my new Rouge. I was nervous when I first came in but felt like family when I left. I came to the showroom because I always used the service department and they always did such an expert top notch job on my cars. Their prices are extremely competitive and everyone is always so nice and friendly. They never let me down and now that I purchased a vehicle from Bruce Bennett Nissan I will never go anyplace else. Thank you
My sales Consultant David Reyes-Guerra was very knowledgeable and respectable during the whole process, and turned my worse case scenario into a pleasant purchase for my new car. Added bonus my mother was with me when I purchase my new car and she had loved the scent of David???s Polo Cologne.
My husband and I went in to Middletown Nissan to see a 2017 Infiniti QX70 that was on Cars.com. I was apprehensive because my car that I owned was still fairly new and in excellent condition but have always loved the QX70 so went to see. Needless to say, we left with the car.
The process was very relaxed. Our Sales Representative, Kaylen Torres was very helpful and did not push at all knowing I was struggling with the decision to trade in my car. During the buying process, we were asked what they could do for us to finalize the decision of buying the new car. Honestly, that was the first time I have experienced that at a car dealership.
Thank you Kaylen and team for making our first experience at Middletown Nissan a great one! I love my car!!!
Over the last five years I have had multiple issues with my nissan sentra. Last month my transmission went on the car and the total of repairs was more than I left to pay on the car. I was extremely irate due to all the issues this car has caused. The old manager that I dealt with repeatedly told me there was nothing he can do. I stopped going to Nissan because I felt like I wasn't getting anywhere. I decided to deal with them one more time. The managers name now is Gino and he was polite, helpful and understanding. I was extremely satisfied with his customer service and how he handled my entire situation. I am appreciative and thankful for Gino and Nick who did the work on the car. Not only did he solve the problem, but in a timely matter. I would recommend Nissan Middletown service center as well as Gino and Nick for all servicing needs.
I would highly recommend my friends and family to see Nik the salesman at Middletown Nissan. Nik is very professional . Went above and beyond to accommodate my needs on the vehicle i liked Nissan Rouge SL 2017, Excellent knowledge of vehicles and very customer friendly. Nik allowed me to take my time with the test drive. And answered all my questions. An excellent experience overall. I would gladly recommend Nik to friends and family.¿¿¿¿¿¿¿¿¿¿
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