My wife and I went to look at the 2018 Nissan Rogue AWD. Zack was our salesperson and he did a great job, he knew the vehicles and the options with extreme detail. He was able to answer any questions with total confidence.
Asked very specific questions about a very specific vehicle and got the run around. Very disappointed, what’s the point in having internet based customer services if they don’t provide a service. It looks like “car salesman” have infiltrated the internet. I’ve taken my money to another dealer.
I had to write a review even though I didn't buy from this dealership, because this salesperson was incredible. Ultimately I didn't quite find what I was looking for, but Amanda was patient with me and happy to answer any questions I had and addressed all of my concerns. The entire staff was certainly nice and cordial, but Amanda is truly one of the shining stars here.
by Gerardino and Jacqueline Zacarias from Winchester, VA
September 24, 2016
This is our first time buying a brand new vehicle from a dealer and I was ready for a fight! I was told by numerous people to make sure that I had my boxing gloves on for the best car, the best price, and to make sure I walked away with the best deal! Amanda Rickman surpassed all our expectations as to what we thought we were up against! She was kind, humble, polite, and helpful while we returned to the dealership to test drive 3 different cars 6 different times! She was honest from day one (which is not something I can say about other dealerships we went to, and for that I am forever thankful that she was employed by this wonderful dealership! Thank you again my new friend for making our dreams come true! We are in love with our red 2016 Nissan Rogue S!
I bought a Nissan Rogue and had a wonderful experience. Erin Markus went through their inventory to find the exact wants for my new car. She looked at everything even different models they carried. She was very thorough with explaining the process and the parts and service for my new vechile. She even scheduled my first maintenance. This is my second time buying from Tri state and will buy from them again in the future!
Amanda Rickman from Tri State nissan in winchester va was great and very helpful during my buying process. I use to dread going to the dealership to get a car because I always felt pressured, however this was not the cause. I highly recommend Amanda from Tri State Nissan.
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