Sales team was professional at all times,I went in knowing what I wanted and they helped me get it.
If you plan on buying a car from them please get pre_approved from your local bank or credit union as the service they have has very high interest rates and daily interest fees. I had to finance very little on my purchase,my credit is good and interest was still almost 11%. I plan on having paid off in a month so it was convenient and I'll only end up paying very little.
Overall great experience and I'm super happy with my car.
I worked with Jan from Carvana- she was able to explain to me the process, make sure I was comfortable with where it was at, was able to be reached and kept communication open. The pick up process went smoothly and I was able to sell my car without any glitches.
My husband & I had been looking for a SUV and saw a Chevy Tahoe at Xtreme on a Sunday afternoon. I had sent a email requesting more information and heard back first thing Monday morning. Our questions were answered and we set up a time to test drive. While we were there we noticed one spot that we asked about. With not hesitation Laura said they could get it into the body shop to be corrected either before we picked it up or they could schedule something later if we wanted to take it home sooner. I was working out of town for work so they ended up getting it into the body shop the next day. While I was out of town I was sent pictures of the body work and we picked it up that weekend! It's the perfect vehicle and the process was seamless! We will definitely be recommending Xtreme to family & friends! :)
I went into Elhart Hyundai to get a new vehicle and Junior took great care of me while we were getting me into the vehicle I wanted. Caryn was wonderful as she got me a loan with a great interest rate. I could not be happier. They even followed up to make sure things are good with the new vehicle.
If you want someone that genuinely cares about you and will do anything to insure you get the best deal go to brittany. She has helped in so many ways I'm so happy I made a deal with her for my 2014 Chevy Malibu! Best dealer ever
George and britny were awesome on our purchase of our car. Even the finance lady was superb...they all walked us through everything....and even gave us great pointers on rebuilding our credit. They were caring and very tenitive to us. I highly recommend elhart for your next purchase. You don't find that kind of service anymore....bravo on a job well done.
I had searched the internet and found a vehicle I was interested in with the options I wanted at Elhart. I met Brittany in the lot and she showed me what vehicles they had with the options I was interested in and even a vehicle that they had just got in. She was very knowledgeable and polite and not pushy. She was easy to work with to get a very nice vehicle at a good price. The next day I met with Jennifer who had all the paper work ready and made it fast and easy to get that done. Brittany had the vehicle spotless and full of gas and ready to go. Great people to work with when you need to buy a vehicle!
I was looking to replace a 15 year old vehicle and came back to Crown, as we had a good experience a couple of months earlier replacing an older van. I found a great used car with low mileage at a price that I was able to fit into my budget. I enjoyed working with Sam again as she wanted to be sure I was comfortable with my purchase. Enjoying the new ride very much.
I had slowly been looking for a 4 door Jeep Wrangler. The first dealership didn't answer my emails or respond to a voicemail. On a Saturday, we went in & met Ben Lindemulder. Test drove what I thought I wanted but what they had in stock is not what I wanted. He started looking right away. After getting home, my husband had a few changes to our list, Ben took it in stride. I went the next Saturday and Ben & I worked through options for getting a car in. He had it on Monday and I picked it up. The only wrinkle in that process was the other dealership put them off until late afternoon, and it was a drive for them to go get the jeep. Because it was late, even though it was not their fault, they came up with a plan to take care of me for the late delivery. The staff stayed late to get it ready, and do the paperwork. No grumbling about doing that. After getting it home, I found a little issue, and they were not obligated to take care of the, but they had me bring it back in. I've never had a dealership that works so hard to keep you happy.
Thank you to Chris B. for showing me around the Used Car lot, and for showing me the variety of trucks that are available, and it allowed me to narrow it down to the truck that I need for my job and hobbies. I very satisfied with his knowledge and his ability to know what people need in a vehicle
I love my Jeep and loved the friendly service at Grand Haven. Also love the service with maintenance on my Jeep. GREAT PEOPLE. I trust Nick Rynberg and his great team with all my questions and needs. Alot better than Muskegon Dodge dealership!
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