Tim was a very good salesman. He was polite and very courteous. We are very pleased with the truck we bought. The dealership was clean and the coffee was good! The finance guy was really nice and explained everything very well.
Was looking at a Chevy HHR on the lot asked some questions about the rear seats and got answers back quickly had knowledge about the vehicle which was fine however asked about taking it to my mechanic to have it checked and was told I could bring him down but couldn't take it to him other dealers had no problem with it so this did bring up a concern about the dealer.
They have great service, reasonable prices and great quality! Michael Cummings answered all my questions, he is a great guy! I really like the car I bought! 他们有很好的服务，合理的价格，质量很安全！他耐心解答了所有我问的问题，非常满意我买的这辆车!
We bought a used truck for our son - ARC could not have been better to work with.
Justin Maldonado went above and beyond to make sure that everything was taken care of to our satisfaction both before and after the sale. I always buy used cars and this dealership just earned all of my future business.
Very pleasant staff treated me well as a potential customer. I test drove the car I spotted online and a very good time-limited deal was offered, but I had to decline actual purchase right then as I am still early in my "search" mode. Their car is still on my list of potentials as I continue my search. Fine folks, lots of cars, and negotiating a "deal" was upfront, no pressure, and friendly.
My son purchased his first car today! Cody and Alex were great, they really made the buying process an awesome experience. If you see a car you like you need to move fast because they price their vehicle very well and it won't last long. Also, the fact that the vehicle comes with a limited warranty (most used cars don't) helped ease my mind in knowing I'm putting my son in a reliable car! Thanks guys, keep up the great work!
They made it really easy to finance my second vehicle. It was quick and easy. Had me in the door and out within a hour. I strongly recommed this the others who are searching for a used vehicle. Really friendly and professional.
I needed a new car to replace a car that was involved in an accident. I called up Luxury & Imports since I've purchased 3 cars from them before and told them what I needed. They were able to get my daughter in a new car within days. They listened to what I needed and solved my problem. I have enjoyed every car I have purchased from them. Just retired a chrysler van that I bought from them 12 years ago!
New car under warranty which Kia in St. Joe would not investigate leak damage, because they "did not have time to pull the carpets, just put a fan on it for a couple days." Soaked under carpets, pads, etc. Took car to Lee's Summit and they got it right in,pulled carpets/pads, let the car dry out for a couple days and then replaced the carpet, provided loaner, and were so amazing to work with. 100% customer focus. Thank you Cable-Dahmer Kia Lee's Summit! That is how you run a good business. Our family appreciates you!
Ed went out of his way to make sure we were very happy with the car. Everything was done exactly as they said and delivered on time. We could not be happier with the way they handled the car buying experience. This is a great dealer, with no pressure to buy.
There is no other word to describe Premier Auto than amazing! I am a graduate student that commutes from KC to KU everyday. When my car broke down beyond repair I was having a TERRIBLE time finding a car in my budget that fit my needs.
I went to Premier Auto to look at one car that I didn't end up liking but Ryan assured me that he could find me something that I did like and about a week later I found my perfect car! I looked at a handful of cars that Ryan had in the process and did not once feel pressured to buy one or feel like the staff was annoyed by me.
Both Ryan and Chad were great to work with! They listened to what I needed and was always understanding about my situation of trying to find a quality car on a students budget. I seriously can not say enough good things about this place! You would be doing yourself a disservice by not paying them a visit!
Overall great experience. Found the car I've been shopping for a very good fair price. Ryan and his staff are non pressure and made the buying experience as hassle free as possible. Would recommend them.
We went in on a snowy Saturday, drove 45 minutes to get there and were not disappointed from the moment we got out of our old car. At first glance you hardly knew it was a car lot, no flashy signs or arrows pointing your way and certainly no one leaping on you as you got out of your car. We went inside and were greeted by Chad whom I had spoke with earlier in the week but made no appointment with. We told him which car we were there to see and he got the keys and told us to take it for a drive. We did so and knew after the test drive that this was the car we wanted. We told Chad that we wanted the car, we told him the car we had to trade and we went from there. Now, both my husband & I thought we would not get to drive the car home that day because it was a Saturday and even though we had been pre-approved by our bank he had no way of finalizing the paperwork given the day. Well turned out this was not a problem, we were allowed to leave our old car there and drive away in the new one! It gets a bit better though, we had driven about 1.5 miles and given the weather the day was getting dark so my husband turned on the headlights. One of the headlights low beam was out so we drove back to Premier Auto and told Chad. He told us to have it fixed and he would pay for it. Back home we decided it was too cold for headlight changes in the driveway so we decided to call our local service shop and have them do it. I then scanned my bill to Premier and they sent us a check straight away, no problem! One would have to understand how many months we had been searching for the right car and how many dealerships we had been through to know why we feel Premier is such a gem. More than one time we were down to being handed the paperwork to sign and we backed out due either to salesperson attitude, high fees or downright lies about the vehicle. It was such a joy to find a place that treated you with some trust and respect. Our best advice is shop around and never overlook or under-estimate those small dealers, they may just be the needle in the haystack you needed to find!
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