I bought my first “new” (wasn’t new just way newer than I’ve ever bought before) from them. I had a really nice experience thus far. People were kind, facility was great, car was detailed impeccably. The salesman (Mark) was super nice and welcoming, even to my crazy toddler. I didn’t feel pressured or like I was schmoozed into the sale. He even recommended some different options to me when I didn’t think I could get financing on the one I wanted. In the end they came down on the price enough I could get financed on it through my bank and the process really was “easy!” Thanks for making my first dealership experience a good one!
This was a pleasant buying experience and John is a professional who listens - from the test drive to the negotiations. He even offered to stop by my home and help me program the garage door opener if needed. Picking up the car today was a pleasure - he went over everything about it in detail and I am a happy customer of Morong.
I saw great reviews online and decided to check them out. Was looking for a Ram 1500 and they had exactly what I wanted. I pulled into the dealership at 8:15 a.m and it was raining cats and dogs but Dan Pulkkinen came right outside and was awesome from the start to the end!! I got exactly what I wanted and I got it for a lower monthly payment than I expected!! I was in and out within 2 hours and had a huge smile on my face!! Highly recommend Crafts!!!
The actual price was twice what was listed on Cars.com They have a bunch of rebates, mandatory financing, accessories they've added, that you didn't ask for and service fees that quickly doubled the price of the car. The cash price was higher that the listed price.
Our second purchase from Berlin city in Portland... (and 1 from Gorham)... Best trade allowance.... Easy sale and delivery... Melissa and Chris are best... We tried many dealers in VT... All a waste of time... Berlin city will. Always be the place we look first... HIGHLY RECOMMENDED!!
I went into look at a car, and was driving home in it within 2 hours. The salesman we're all great, we had Kevin C. He was great friendly, knowledgeable, and thorough. One of the best car buying experience I have had. Did not feel pressured in the least! I recommend them to anyone looking for a good quality car at a great price.
Saw the 2016 Altima's you still had for a great deal and Nick Gys made the deal happen. Traded in my 2013 that I had also bought from Berlin City. Thought Nick did such a great job for me that I got my Father in law down there and Nick did him a great deal on another 2016 Altima. Thanks again Nick. Jim Davis
Nick Browning of the Service Department has managed my repairs, and he's be great. Most recently he was my Adviser for a transmission replacement under warranty, and coordinated it flawlessly. He makes car repairs easy, and Berlin City has always been fair to me, particularly in pricing when compared with other Nissan Dealers I have experienced in the Boston Area. Thanks guys!
What a great experience at lee in Topsham, David Searles was a wonderful salesman, my husband and I are so happy with our 2014 Nissan Rogue !!! There was no pressure the whole experience went very well . Highly recommend anyone looking to buy a vehicle to go see David Searles at Lee Topsham.
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