I saw great reviews online and decided to check them out. Was looking for a Ram 1500 and they had exactly what I wanted. I pulled into the dealership at 8:15 a.m and it was raining cats and dogs but Dan Pulkkinen came right outside and was awesome from the start to the end!! I got exactly what I wanted and I got it for a lower monthly payment than I expected!! I was in and out within 2 hours and had a huge smile on my face!! Highly recommend Crafts!!!
Lee made the process of leasing my car so easy! I wasn't sure whether to lease or buy, but Lee took into consideration all my needs, and suggested that leasing was the best option for my budget. He also gave me a comprehensive view of all the current specials, and really got me the best deal he could. Lea was also great to work with in the finance department. She worked really hard to get me the lowest payment possible.
I am letting the rest of the community know the owner cares about his customers. I posted a review and the next day i got a call from the owner to correct the issue. The alignment was fixed and the turn signal repaired. The owner understand the care to put the customer in the correct car even more so when it is the customers child who will be driving the car. With the owners action i will be making a purchase for my next young driver with Lake City. I thank them for their actions.
We started by shopping on the web and came across a couple of SUVs ,that we wanted to check out that we're at lake city imports .We had an excellent experience dealing with them on the web which transferred over to in person at the dealership. We thank them for there time and can't wait to continue to do business with them in the future.
This was a pleasant buying experience and John is a professional who listens - from the test drive to the negotiations. He even offered to stop by my home and help me program the garage door opener if needed. Picking up the car today was a pleasure - he went over everything about it in detail and I am a happy customer of Morong.
I bought my first “new” (wasn’t new just way newer than I’ve ever bought before) from them. I had a really nice experience thus far. People were kind, facility was great, car was detailed impeccably. The salesman (Mark) was super nice and welcoming, even to my crazy toddler. I didn’t feel pressured or like I was schmoozed into the sale. He even recommended some different options to me when I didn’t think I could get financing on the one I wanted. In the end they came down on the price enough I could get financed on it through my bank and the process really was “easy!” Thanks for making my first dealership experience a good one!
The actual price was twice what was listed on Cars.com They have a bunch of rebates, mandatory financing, accessories they've added, that you didn't ask for and service fees that quickly doubled the price of the car. The cash price was higher that the listed price.
Our second purchase from Berlin city in Portland... (and 1 from Gorham)... Best trade allowance.... Easy sale and delivery... Melissa and Chris are best... We tried many dealers in VT... All a waste of time... Berlin city will. Always be the place we look first... HIGHLY RECOMMENDED!!
Saw the 2016 Altima's you still had for a great deal and Nick Gys made the deal happen. Traded in my 2013 that I had also bought from Berlin City. Thought Nick did such a great job for me that I got my Father in law down there and Nick did him a great deal on another 2016 Altima. Thanks again Nick. Jim Davis
I recently traded in a 2011 Jeep Grand Cherokee for a 2019 Grand Cherokee. I was able to purchase the exact model and opitions I was looking for. Andy and John made the transaction seemless. They made me a deal I couldn't refuse! It was worth the visit to Charlie's!
Lee Auto was excellent. No pressure approach. Cam Edgecomb was great. He made the process very smooth and easy
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