It started with Will sending me an email and he was with a customer when I got there. Kevin immediately s s flawlessly introduced himself and asked I???d we could look and tear drive till Will was free. Off we went! Getting back to the office Will was free and they both sat with me, were polite, extremely knowledgeable and courteous! I never felt rushed and we were able to agree on what I wanted, what I was comfortable spending and because of the incoming rain, set me up for Monday to get the car detailed! They both called me the next day to see if I had any questions, concerns or needs. They made me feel important and part Of the family!! They are simply the BEST!!!! Chris in finance was super cool and not pushy. I told him my budget and thankfully due to his hard work, I left with my 2018 Honda CR-V happy about the choice but impressed that these three young men were so wonderful!! Eriously recommend them any day!!
Steve Garner, at Patterson Auto, not only made the purchase of a XT5 easy and enjoyable, he also spent the time to thoroughly explain the navigation system setting up Bluetooth, On Star, etc. Steve renews my faith in customer service which is a dying art! And....it is an art. With the exception of an overly detailed explanation of the need for an extra warranty on car made when we only wanted to finalize the purchase with payment, the entire experience was quick, efficient, pleasant ...AND....I love the XT5. PM
Rob is great and fun to work with. He is down to earth and doesn???t have the cocky salesman attitude I have dealt with at other dealerships. We just purchased our second car from Rob and I really was sceptical on driving away with a new car. I feel we both walked away happy and plan on seeing Rob again.
My salesman Scott and the finance manager were awesome throughout the process. They made sure that I got the best financing possible. I bought the car that I wanted at a fair price. I will definitely shop and be buying other cars here, again. Thanks!!!!
Professional Sufficient,Caring, Listened to me and my needs.
by Sherry Fincher from DealerRater.com
December 1, 2018
Justin met me ourside, I knew what I wanted, so he immediately went and retrieved the keys,and we went for a test drive. Justin was explaining the car the entire time. We then went into the office to continue the sale. Justin was quick and professional it wasn't a long wait at all. I would recommend Justin King to anyone who wants or needs a good experience in purchasing a vehicle. Thank You, Sherry Fincher
After a long week of searching for the right truck, I came across this F150 at Herb Easley. Worked with Jack and Derek, and couldn't have been happier! Short, sweet, and to the point. No hassle at all, they got me where I wanted to be and the delivery process and signing papers took no time at all! Thanks again guys for the great experience. Now time to enjoy my new truck!
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