Julián was great. We didn???t have to haggle any prices. You pay exactly what they say your going to pay. He was very honest with us about the cars history. We were very happy with the customer service and the price
Let me just mirror what others have said. Mark Cooper(sales) and Ivan Smith(Financing) got it done!
Mark answered all of my questions on the car and took time to get some photos before I came in. The car was cleaned up, the oil was changed, and the gas was topped off prior to use taking delivery of the car.
Not only did they have an amazing deal on a 2000 mile old car, they were very professional, knowledgeable, and the car had an amazing CPO warranty.
I will be sending friends and family your way!
Thanks! Russell Owens
Best SUV for the price point
by Corey from Media
November 28, 2018
Car is great. For the money, size, and power a great buy. Other suv's in this category do not compare. Great all around suv. Interior styling is far beyond what we expected.
I used cars.com to find the best deal on a used 2018 Ford Expedition limited with rear entertainment system. Allen Vigil matched the CarMax appraisal for my trade in, and we were able to negotiate the deal and financing we wanted. There were a few things about the used car I wish they had disclosed before we from 2.5 hours to see it, but they were quick to fit them.
I’ve had 3 and I think I need this 1 too!!
by SuzyQ0418 from Long Island
October 19, 2018
This truck is a great value. It’s price is far less expensive then other full size suvs in its class. It’s so spacious and comfortable! I gave mine to my 17 yr old, so I need to get a new one. Consumer report and JD power has it all wrong, this is a great truck!
I worked with Marques from internet sales. He was very professional and made the experience simple and straightforward. The sales manager was very professional as well. He worked with me to make sure both parties are happy. Finance Manager Mohamed was also great to work with. Presented me with good options and understood what I was looking for. I highly recommend this dealership!
Great value but nothing extraordinary
by Family man from Phoenix, az
October 15, 2018
We purchased the armada because it was the cheapest compared to other full size suvs. The first week of ownership we’ve had intermittent starting and AC issues. Furthermore The interior is very plane especially on the SV model plus the entertainment system is very outdated. Gas mileage is bad but that’s to be expected for such a large vehicle. On the positive side, it handles very well for it’s size and very easy to drive.
Great buying experience with Troncalli and Chris Klass
by Jeep buyer from DealerRater.com
November 30, 2018
I had a fantastic buying experience with Troncalli. Working with Chris was a pleasure. He has very good product knowledge and helped us make decisions along the way. I would absolutely choose Troncalli first when looking for another vehicle.
Cruise control keeps Failing.
by ANDREW from EDMONTON
September 29, 2018
Cruise control keeps Failing. Been into West Edmonton 3x each time they say they cant find any thing wrong. Are they waiting for the warranty to expire. So when it expires they can say F U?
Anyone who intends to buy any sort of car needs these guys!
by oldmrsabbey from DealerRater.com
November 26, 2018
I first spoke with Mr. Jones by phone. I explained the car I had chosen and the amount of money I had and that I wanted to be sure it was there before I drove the 300 miles. He assured me it was and they could accomodate me. When I arrived, he was right there to meet me. They looked at my car and disappointingly could not give me the trade-in I wanted, but, in short order, they found a way to make up the $500 difference and sent me on my more than merry way. Mr. Jones told me he had played college basketball and I can truly say, he's still able to deliver a slam dunk!
by Rick from Laplata md
August 23, 2018
NICE!Very sleek smooth ride.I love it.Food on gas and the ride is awesome.I recommend it highly.Also good for long road trips.Iys a must have.I love the silver with black interior.
My sister had been looking for a car for a long time. The other dealerships did not take her seriously. We pulled up to ALM at the Mall of Ga. and was greeted immediately. She told them what see had seen on line. Ali & Tammy brought us snacks while we waited to see the car. The price on line was the true price. It was such a relief to have a honest salesman. Ali bought our dinner while she purchased her beautiful SRX. It was the least stressful experience I have ever had buying a auto. I would recommend Ali to anyone looking for a vehicle. I will be buying my next car from him.
Most versatile car I've owned
by VinJoRoe from DeBary, FL
July 3, 2018
This SUV has room for 8 and can pull most anything. Plus it's very classy and stylish looking. I owned a newer Ford Explorer with tow package, which could tow up to 5,000 pounds but it always felt like it was struggling to do so. This vehicle can pull up to 8,500 pounds and backing up a trailer in sugar sand is even easy. I bought the base model, but am so happy because it has a lot of bells and whistles. I've always loved the Infiniti QX80, and this vehicle is like having that car but cost wise so much more affordable. I would say the only negative is the gas mileage, which in the scheme of it's size isn't all that bad.
James and Joyce were the absolute best!! They were professional and personable. Their no pressure way of working was really appreciated. Although I didn't get a car when I do I will definitely be going back to them.
Most fun car I’ve ever owned
by Marywalkey72 from Dalton Ga
June 22, 2018
This car is an awesome vehicle. It’s fun to drive and ride in. It has lots of room and comfort. Even though it’s a V8, the fuel economy is great!! Overall awesome vehicle!!
Keely Johnson was who helped me. I am an out of state buyer and she was absolutely caring and friendly throughout the whole process. When the car I was going to purchase became unavailable, she went out of her way to find a similar model. I was stunned because she didn???t try to just sale me something else that I didn???t want like most car salesmen/women would. Nonetheless, the whole experience was great and she made sure the car was clean ready and most of the paperwork was already done by the time that I got there. I also want to add that I got a great deal for a car with very low mileage and runs absolutely great!
Just Test Drive It - You'll Love It
by BEST Family SUV from Bakersfield, CA
April 23, 2018
We were looking for a roomy, comfortable SUV. Our previous SUV was not as comfy for back seat passengers. This SUV is definitely designed for road trips.
In-and-out, fast service & NO stress... THANK YOU!
by SLovett from Norcross, GA
July 5, 2018
I went to Carmax on 4th of July. The place was not super packed, so that was great. We had a little 9th month old on tow, and were nervous that it would take us all day to shop. The only thing that took a lot of time was waiting for a sales man. Apparently, the new young guys at the front were more interested in flirting (yes flirting) with each other and playing around than realizing that we needed help or just plainly asking us if we were being helped. That really bothered me, as we wasted 30 mins just sitting dumb. The front desk girl was no help.. she was the one to tell us to sit and wait and then no where to be seen. Finally someone professional and extremely courteous walked by ... the service manager. He quickly apologized for our wait, and brought along Daniel Claudio. I am SOOOOOOOOOOOooooO thankful he did. Danny was professional, kind, humble, hard-working, and just all the way a pleasure to work with. He represented Carmax the way it should be. He took the details of what we were looking for and walked us around to cars that would fit our needs. The second car (nissan pathfinder) was a recommendation from him... and that was the car we bought. Danny if you're reading this... THANK YOU! You're such a great employee and that deserves recognition.
I have purchased many cars in my life and it is something I have always dreaded. The traditional "car salesman" experience is horrible where you just don't know if they are acting with integrity. My experience at Regal Nissan made me realize I was just shopping in the wrong place. My salesperson, Jeremy Russell, took the time to explain everything to me, got me a great price, and changed my perception of a car salesperson. I absolutely love my new Rogue and I will be back to see Jeremy and the others at Regal for all my car needs.
Loved my very smooth buying purchase from CarMax last night the salesman Ricardo was very nice and very knowledgeable very impressed with him he was courteous and pleasant! Had a very good experience! Thank you Ricardo-CarMax!
Hands down this was the most pleasant and stress free car buying experience EVER! My senior sales consultant was Shenita Monroe at Carmax Norcross , who was an excellent salesperson to buy my 2015 Subaru Outback car from . Highly professional , courteous and detailed , are the words that come to mind to describe her exemplorary customer service style . We initially enquired about the vehicle online and discovered it was at the Kennesaw Carmax location . She immediately requested a transfer so that within 24 hours we could conveniently test drive and finally purchase the car. She is the real deal and we can't recommend her enough . Please make this woman a sales manager !! 5 STARS...
The facilities appear simple to some other dealerships I visited recently. The sales person was great. He sold me on the features of the car. But finance or sales manager did not seem to want to entertain my offer. He seemed insulted.
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