I recently purchased a new Nissan Pathfinder and as always the experience was great. This will now be our fifth vehicle for my husband and myself that we have bought from Jones. It is well worth the 2 1/2 hour drive to do business. The small town charm is what keeps us coming back. Everyone is always so nice and we don't feel like we are being treated as a number like in the big city. Great price and great service!
My car purchase experience was amazing from the 1st phone call up to the signing of my bill of sale. I initially called to inquire about the mileage on a car that I saw online. Elizabeth answered all of my questions, and new exactly what to say to get me to make a 2hour drive to their facility. From our meeting, to tough price negotiations, and finally a purchase the ENTIRE team (Elizabeth, Anas, and Stephanie) did what they could to assure that I walked out of their facility with the car that I had my heart set on (even though we were there well after the close of business). Then to add extra care/concern on top of a sweet deal; I received SEVERAL calls after I purchased the car to make sure that everything was going well with my purchase. The team at JONES provided me with an EXEMPLARY customer service experience; one that I will always boast of and recommend to anyone. I was extremely happy with the entire process! If anyone is looking to purchase a new vehicle, JONES is the place to make it happen!
Oh and I did not mention that the PRICE was RIGHT!!! So you'll definitely WIN when choosing any one of JONES's car sales facilities!!
Ben Tyler was personable, friendly and professional. He made every effort to come to an agreement with us with regard to the value of our trade-in vehicle and the final sales price. After much effort, Ben was able to make an offer we couldn’t refuse. He was a pleasure to work with.
We had a wonderful buying experience at Jones Ford in Savannah, TN! Jamie Lee Hall was our salesman, and he went above and beyond to make our purchase hassle free. We highly recommend Jones Ford to anyone looking to purchase a quality pre-owned or new vehicle. It's worth the drive to Savannah, TN. Go see Jamie Hall!
Make sure you have any used vehicle inspected prior to buying it. My "certified" used car had some issues that were carelessly missed (black air filter, bent rim, bubble on tire, misc other things)..... and of course these weren't found until the day after when I had it inspected. Car wasn't cleaned or fueled prior to my 5 hour round trip to buy it. Christie Holmes has been excellent!!! But I feel like I've had to work way to hard to get the issues the car had resolved, when they should've been resolved during the certification process.
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