As always, the employees are always friendly, helpful, and knowledgeable. No matter how much I spazzed out on Jamel Mitchum during the process, I still left with a smile. This is the second car that I have purchase at Gwinnett Place Nissan, and I will always purchase my cars from them. Alex Ruiz (the finance Manager) was also great to work with, and I would recommend him to anyone looking for a new vehicle
I hate dealerships and I typically try to buy private party when I can but Carl Black has changed my opinion on the entire experience. I couldn???t find what I wanted anywhere until I found Carl Black. The sales team is super friendly and very knowledgeable. I felt no pressure and knew I was being treated fairly. The used car selection top quality, not like those pop up stores you see lined down the street.... Matt Hernandez in used cars was very up front and Eric in finance found me a better rate than even my own bank would offer. A++ will be a repeat customer.
I have purchased many cars in my life and it is something I have always dreaded. The traditional "car salesman" experience is horrible where you just don't know if they are acting with integrity. My experience at Regal Nissan made me realize I was just shopping in the wrong place. My salesperson, Jeremy Russell, took the time to explain everything to me, got me a great price, and changed my perception of a car salesperson. I absolutely love my new Rogue and I will be back to see Jeremy and the others at Regal for all my car needs.
We brought a vehicle we were tentatively thinking of purchasing for a pre-sales inspection. The service department team was able to point out multiple flaws with our vehicle that we would never have noticed. Being in a time sensitive situation for a new car, the service department called a salesperson, Daryl, over to help. We walked out of Regal with a better deal than the car we were thinking about purchasing in a little over 2 hours. What a wonderful, pressure-free environment! We are so thankful that what we thought was a good deal turned into a better one! Highly recommend this team!
We went to our local dealer but they wouldn't give us a fair price for our trade in, which we had purchased from them, so since we were serious about purchasing a Rogue we went pretty far out of town and traded.
Everything went fairly smooth. Processing the purchase took a little over an hour. At other dealerships it can take 3-4 hours.
I forgot to inquire about the 2nd key until ready to drive away and was informed it only came with ONE key..............ask this question before you buy as this particular key costs around $300.
Overall a fair price for what is a great car! Would have been better with 2 keys like I was assuming. If it came with 2 keys I would give them 5*'s!
Chester was so friendly and knowledgeable and the staff was really welcoming and inviting. It was a nice clean quite environment I like how they act like a family. The buying process was simple and easy and the salesman are not pushy.
I called in last week and a very professional sales rep. Terrance Estelle he went the extra mile for me by sending pictures of the Tahoe I was looking to buy so I drove 2 hrs and I was in and out in less than 1hr. The best buying experience I've ever had. Make sure you ask for Terrance he will take good care of you
We drove 4 and a half hours from nw alabama to co out a used mkx..drove it..loved it..bought it! Sales team did exactly what they said they would do(after negotiations) impressed with sales..huge inventory..car was exactly what they advertised! Very happy with purchase..thanks Hennessey Ford and Lincoln!
In-and-out, fast service & NO stress... THANK YOU!
by SLovett from Norcross, GA
July 5, 2018
I went to Carmax on 4th of July. The place was not super packed, so that was great. We had a little 9th month old on tow, and were nervous that it would take us all day to shop. The only thing that took a lot of time was waiting for a sales man. Apparently, the new young guys at the front were more interested in flirting (yes flirting) with each other and playing around than realizing that we needed help or just plainly asking us if we were being helped. That really bothered me, as we wasted 30 mins just sitting dumb. The front desk girl was no help.. she was the one to tell us to sit and wait and then no where to be seen. Finally someone professional and extremely courteous walked by ... the service manager. He quickly apologized for our wait, and brought along Daniel Claudio. I am SOOOOOOOOOOOooooO thankful he did. Danny was professional, kind, humble, hard-working, and just all the way a pleasure to work with. He represented Carmax the way it should be. He took the details of what we were looking for and walked us around to cars that would fit our needs. The second car (nissan pathfinder) was a recommendation from him... and that was the car we bought. Danny if you're reading this... THANK YOU! You're such a great employee and that deserves recognition.
Loved my very smooth buying purchase from CarMax last night the salesman Ricardo was very nice and very knowledgeable very impressed with him he was courteous and pleasant! Had a very good experience! Thank you Ricardo-CarMax!
When you go to Gwinnett Place Nissan ask for Hai li Sales Consultant. I had a great experience with him finding the perfect car. He is professional, patient, and answered very question on very car I test drove. Hai you are the best. Thank you again for assisting me with finding the perfect car. JMORROW, Lawrenceville, Ga
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