I thought I had a flat because my car was driving rough and it was all over the place. Anthony Nicholas was very helpful going over all the items needed on the car. The pressure was low in all the tires and it was out of alignment - which wore down the inner and outer parts of my two front tires. I decided to get all new tires because I've always had problems with these tires. Anthony was very helpful in giving me my choices. I also had several coupons and he went over with me which one would save me the most money. He went over that it covered 'services' and went over what is considered a 'service' - he also figured out the dollar amount that it would save me. I really appreciated the time and patience he had to go over everything with me. I also had my car cleaned. It was nice having a clean car when I picked it up. The courtesy van driver - Jimski was also very interesting. Everyone in the van enjoyed the conversations with him and the topics had a wide range. I personally enjoyed his stories about traveling. It felt great getting into a nice clean car that drove smoother than it had in years. The entire experience was excellent.
I only come to the Lokey Nissan Service Department for my car work and any concerns I have about my car. The recent visit was about steering issues during high speeds. They rotated the tires and added air for a smoother ride. They were all Pros during my visit and will continue using Lokey Nissan to take care of my Altima!
In my grief, I needed to sell my husband???s Titan truck. He passed away 6 mos. ago. I just didn???t want to deal with trying to sell to the public for fear of scams, etc.. I spoke to Ryan in the parking lot and he took me under the wing with compassion. As I waited during the process, He kept checking on me and offering water during the process. He did whatever possible to make it easier for me and comforting. I greatly appreciated this. Several other employees were very kind in coming up to speak a short message to me. All were so kind. God told me in 2 different ways to bring the truck here. Now I know why. I was taken care of very well.
All I can say is wow. The entire experience from being to end was great. I spoke with Ryan before I got to the dealership about the vehicle. I gave him a time frame on when I was going to come look at it, and when I showed up it was out front already, all washed with a tag on it ready for a test drive if I wanted to. Ryan got me a great deal on the SUV, as discussed before I even got there. And then it was seamless and easy through all the paperwork. And I was really impressed with the dealership as well. All very nice and modern, on par with all the high end luxury dealerships ( Mercedes, Lexus, Porsche, etc..). Highly recommend Ryan Smith and Maus Nissan to anyone looking for a new vehicle.
Robert DeGuido take care of my service needs and helping me find a car he was very resilient he did everything that he could to help me and my family to achieve this goal that we were put behind he helped us at our hardest times we appreciate him he's a hard worker true team member. he gave me in a truly exceptional car experience I would definitely recommend him and come back to him anytime he was a great team player awesome person and knows how to do his job to the fullest I highly recommend his services and Maus Nissan Thank You, Elizebeth Goldman Henry Webster
We had an excellent experience at Maus Nissan. Our salesman, Ryan Smith, was extremely knowledgeable and hospitable. He went above and beyond to make us happy and get us into the perfect car for our family.
We bough a Nissan Rouge over the weekend and the whole process was a great experience. Our sales representative Ryan, listened to our wants and desires and delivered an amazing vehicle that we love. He did not push high or try to convince us to get something that did not fit our needs. I highly recommend him to anyone searching for a vehicle you wont leave disappointed.
Vince was so thorough in every aspect of making our experience a smooth one. Je answered all of my concerns with educated answers. We only drove one car which he picked from the inventory and bought it because he listened to our needs and satisfied them. Definitely he will be our salesman for life. Thankyou.
This is my third Kia Optima and I go NOWHERE but to Friendly Kia for service. I know the level of service I expect and get will be high. I look forward to coming here and they make you so comfortable in the new lounge area. Can't remember who checked me in and out of service but he was excellent.
What an amazing experience. No one pressures you into anything. Pedro helped me every step of the way. I Would strongly recommend him to anyone looking for a car, he will make sure you get everything you want!
Service was outstanding and very timely. Mike Stevens, my advisor, helped me learn a few new things about my new car that I did not know. He was patient, friendly, answered all my questions, and very professional. I had a very good experience with my first oil change on my new car. Everyone was very nice and very helpful.
Robert Bauman Helped me out with the 2016 F150 I just bought last week. I was having issues with the backup sensors not working. He helped me get my truck in at my convenience and even offered to put me in a loaner if needed. Found the issue with a harness and took care of it. He is also helping me with all the questions I have. Great and speedy service.
Ben Pugliesi did a terrific job handling my 2017 Sierra truck purchase. I was an out of state buyer and Ben handled every aspect of the transaction. He worked very well with my lender who had pre-approved me. When I arrived at the dealership my truck was parked out front, fully serviced, gas tank full, and clean as a whistle. Ben showed me many of the features that would make my 400 mile drive home comfortable. After a 30 minute inspection and test drive we completed the paperwork without any surprises and I left very happy.
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