This is what the car buying experience of the 21st Century should be like. Gina contacted me immediately, took some of my information over the phone and I was there at 9:00am the next morning. The experience was easy, low pressure, and enjoyable!
I absolutely love this car!
August 19, 2018
It is hands down the best car I’ve ever owned! I’m in love with it. Super comfortable and the gas mileage isn’t bad at all, for such a big car. I’m very happy with my purchase!
It was nice to get beyond the dickering that one is always subjected to from car salespeople. Buying from the comfort of home was nice.
SImply feels good to drive.
by Thord - retired from Calgary Alberta
October 2, 2018
I was a little concerned about fuel economy before purchase. Two trips of 400 and 500km in mountain terrain and city driving going and coming home and the average fuel consumption was 10.4 per 100 km...same both times and driving slightly over speed limits. Brand new and could improve with break in and with synthetic oil.....the fuel surprise made it a total satisfaction....well instrument buttons could be less confusing starting out.
This vehicle met every one of our family needs; room, comfort, style and features. We shopped plenty of different vehicles but none offered exactly what we needed, except for this 2018 Aramada! Great purchase!
Vroom rushed me thru the process of purchasing a vehicle from them. Had strict requirements of receiving payment within 48 hours. I was rushing my loan department to get my paperwork completed ahead of other customers in fear of losing the vehicle I wanted to another buyer. The loan paperwork and a check had to be overnighted to Vroom to meet their qualifications. THEN CAME TIME FOR THEM TO GET THE THINGS I NEEDED TO ME!!! I HAD TO REPEATEDLY ASK ABOUT THE ARRIVAL OF MY TRADE IN TO THEIR FACILITY (which they kept telling me for 15 days that it hadn???t reached their facility??!! Yeah right)!! THEY DRUG THEIR FEET ON SENDING THE PAYOFF OF MY TRADE IN SO LONG THAT THE 15 Day PAYOFF THEY WERE QUOTED EXPIRED AND I HAD TO PAY THE DIFFERENCE FROM MY OWN ACCOUNT!! I WAITED 26 DAYS TO RECEIVE TITLE PAPERWORK!! BUT THE PAPERWORK THEY NEEDED FROM ME HAD TO BE SENT WITHIN 2 BUSINESS DAYS!! YOU SHOULD GIVE AS GOOD AS YOU EXPECT, VROOM!! I HAD TO KEEP REQUESTING A REFUND OF THE $500 THEY CHARGED TO MY CREDIT CARD TO HOLD THE VEHICLE FOR A WEEK!!! LASTLY, the 2nd person I dealt with following the sales person was RUDE.
Went from an Expedition to Armada- Big Mistake!
by Chrissy F from Leander, TX
July 20, 2018
Overall it’s a decent car but not for the $60k I paid for it. There were several features I was told were one way and not true. ’Removable functional console’ and ’back seat lay 100% flat’ I looked into getting out of this car and 4 months later with 6k miles, CarMaxwluld only give me $44k. Value doesn’t hold up well!
A very pleasant and positive experience with the vroom team. We found a car we liked and it was about to ship when they did the final inspection which they found an issue with the engine. At that point they called and let me know. We picked out another vehicle went through the process of signing everything with that one and went through final inspection. Within signing for the second vehicle and having it at our house was 7 days. Everyone on the team was very responsive and quick to answer any phone calls or emais. Overall very happy and will consider vroom again in the future. One thing that would have been better was if they did the inspection before the vehicles are on the site or before the paperwork is sent out just so it doesn???t waste as much time if the vehicle doesn???t pass inspection.
We had a great time. Sevice was great by all the staff. Stop by just to see the lot. And we ended up with a great car at a good price. Thank you very much.
Nissan makes a great vehicle. Good buy.
by HotRod from Richmond VA
December 19, 2018
Looked at many SUV’s. The Armada is a great deal for what you get. Very stylish design, third row seats lay just about all the way flat which is perfect for our two large dogs. Surprisingly the Armada drives like a mid side vehicle and also has plenty of passing power when needed.
Faulkner customer service and service is the best. Part of the reason we keep coming back to Faulkner for our cars. The service team is awesome
Just bought it, but love it so far!
by Tammie D. from Greeley, CO
October 10, 2018
With 4 kids, we need a vehicle big enough for our family and a couple of the kids' friends, as it always seems like we have the need to transport 8 passengers. The Armada has met this requirement and we couldn't be more pleased with the vehicle. It drives and rides beautifully. There is plenty of room for passengers and cargo. We love it so far!
I went to numerous dealers over the past few months. Most of them have been nightmares. From the second I walked in the employees were friendly and helpful. The truck I got was so much more then I expected. But I basically got a new truck . They worked with me and helped me figure out the best plan for me. I'm glad I chose to go to this dealership. I would definitely recommend it.
6 months is and still pleased
by Fuzzman from Chicopee Mass
December 1, 2018
I am a Nissan fan 6 in 11 years and while there are a few disappointments over all a solid buy Very pleased with performance on dry and snow conditions and very nice for the family on long trips
As soon as I got to the dealer, got Eric to help me out with the car as we had talked about over the phone during the week, got a great test drive and they definitely worked with my pricing as best as they could, I appreciate everything they did for me, its a great dealer, I definitely recommend anyone and everyone to come shop here, great customer service with Eric & Conor.
I love Armadas
by Armada Fan from ORANGE PARK, Florida
November 24, 2018
This is the second Armada I've own and I love them. I recommend this type if vehicle to anyone with a family and kids into sports
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