I got a great deal on my 2017 Nissan Rogue that I purchased at Nissan 46. I dealt with Rick and Anthony they teated me with respect and honesty. The process was a little long but I am hapoy with the outcome.
Mae is the absolute best there is. Period. If you are looking for a new or used Nissan in Northern Jersey i'm sure you will be tempted to shop around at all the other local dealers in the area...but do yourself a favor. Save yourself and your family the headache, the hassle, and the time and go to Ramsey Nissan where they are actually willing to make deals happen...and no one does it better then Mae. She isn't just there to sell you a car. She actually cares about why, what the circumstances are, and which one of your needs need to be fulfilled. All the makings of an amazing saleswoman. New Altima...Check. New Rogue...Check. And now a brand new Murano. We can't thank her enough!
Vroom rushed me thru the process of purchasing a vehicle from them. Had strict requirements of receiving payment within 48 hours. I was rushing my loan department to get my paperwork completed ahead of other customers in fear of losing the vehicle I wanted to another buyer. The loan paperwork and a check had to be overnighted to Vroom to meet their qualifications. THEN CAME TIME FOR THEM TO GET THE THINGS I NEEDED TO ME!!! I HAD TO REPEATEDLY ASK ABOUT THE ARRIVAL OF MY TRADE IN TO THEIR FACILITY (which they kept telling me for 15 days that it hadn???t reached their facility??!! Yeah right)!! THEY DRUG THEIR FEET ON SENDING THE PAYOFF OF MY TRADE IN SO LONG THAT THE 15 Day PAYOFF THEY WERE QUOTED EXPIRED AND I HAD TO PAY THE DIFFERENCE FROM MY OWN ACCOUNT!! I WAITED 26 DAYS TO RECEIVE TITLE PAPERWORK!! BUT THE PAPERWORK THEY NEEDED FROM ME HAD TO BE SENT WITHIN 2 BUSINESS DAYS!! YOU SHOULD GIVE AS GOOD AS YOU EXPECT, VROOM!! I HAD TO KEEP REQUESTING A REFUND OF THE $500 THEY CHARGED TO MY CREDIT CARD TO HOLD THE VEHICLE FOR A WEEK!!! LASTLY, the 2nd person I dealt with following the sales person was RUDE.
A very pleasant and positive experience with the vroom team. We found a car we liked and it was about to ship when they did the final inspection which they found an issue with the engine. At that point they called and let me know. We picked out another vehicle went through the process of signing everything with that one and went through final inspection. Within signing for the second vehicle and having it at our house was 7 days. Everyone on the team was very responsive and quick to answer any phone calls or emais. Overall very happy and will consider vroom again in the future. One thing that would have been better was if they did the inspection before the vehicles are on the site or before the paperwork is sent out just so it doesn???t waste as much time if the vehicle doesn???t pass inspection.
I had leased my last Nissan Rogue here and decided to speak with Steve about getting a new one now that my lease has ended. I cannot thank him enough for his professional approach to every aspect of the deal. I had shopped around the week before I came because i knew I had wanted to get my car from Baron again. I asked Steve to please give me his best price up front and to avoid the haggling. He immediately gave me the bottom line number (which truly was better than anyone else had mentioned). No games were played and the professionalism that was exhibited through the whole process made it such a pleasant experience. I normally do not write reviews, but this instance certainly merits the praise. I highly recommend Steve and baron Nissan! Thank you!
Very smooth process purchasing my new vehicle. Very courteous and gave the best deal possible. Applied all rebates and incentives. Stand behind their products! Great staff!Sales representative Justin sales manager Jose are a father and son duo and great at what they do!
The customer service experience was incredible. I would like to mention who was part of that team, Jim Desimone, general manager, Nicholas Duque Bdc rep, Marc Labow my sales consultant and finalizing it with Marcelis Harris in finance.
Great job guys!!! Can't thank you enough.
Please don't hesitate to visit this dealership.
Nissan of Stanhope.
Im sure everyone has bought a car and expects to get screwed or some kind of games to be played. I know I have been through my share. But my friend told me about Lynne's Nissan But now its Nissan Of Stanhope. Said to stop there and ask for Jose Gonzalez or Gary and they should help me out. So I did and I am pleased I reached out, Gary listened to everything I said and made sure I got what I wanted. He didnt rush me, pressure me, or anything like that just a quick and easy process to find the car I wanted and no last minute changes. He stayed with me the entire time and made sure I was happy. Thanks guys ill be recommending you to all my friends and family. Talk to you in three years!!
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