The process was so smooth. I worked directly with Perry and Mike and they made sure I was leaving happy and with a car! I was so pleased with the hospitality and the hard work they put into getting me the payment and rate I went there for! Would definitely go back when I need another one.
Very easy to purchase, the entire thing happened over email and the papers were signed via overnight FedEx. Less than 1 week later, the car was in my driveway. It does take longer than a traditional dealer, but you don't have to sit there for hours while the paperwork and financing takes place. The car came in immaculate condition, no paint chips, no scratches. Interior was perfectly detailed and cleaned. Good price, low mileage, clean history report.
We got our 2015 Toyota 4Runner from Vroom and couldn't be happier. The experience was easy and fast! Stephen Smith was awesome and always responded quickly to any questions we had! I highly recommend Vroom to anyone!
Great customer service, I had 2 small kids with me and everyone there was very helpful from the free hot dogs and ice cream the play room n the salesman pulling out The coloring books. Very happy with my experience
Everyone was very nice and helpful. My car was not ready
When first thought so I was given a nice loaner car to drive
For a couple of days.the service manager went over everything
With me that was done.
by Jonathan/Sales and Khan/ Finance from Monroe NC
September 21, 2018
Best service I have ever received friendly staff from the manager to the salesman to the finance department. Quick and easy process, very knowledgeable and honest. I would recommend anyone looking for a new/used vehicle to go to Nissan of MONROE
I have never felt so comfortable buying a car. Scotty was so helpful and I ended up leaving with a 2018 Sentra. He explained everything to me that was happening step by step. He never left me hanging. I really felt like a very important customer. Keep up the good work Scotty!
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