I went to numerous dealers over the past few months. Most of them have been nightmares. From the second I walked in the employees were friendly and helpful. The truck I got was so much more then I expected. But I basically got a new truck . They worked with me and helped me figure out the best plan for me. I'm glad I chose to go to this dealership. I would definitely recommend it.
As soon as I got to the dealer, got Eric to help me out with the car as we had talked about over the phone during the week, got a great test drive and they definitely worked with my pricing as best as they could, I appreciate everything they did for me, its a great dealer, I definitely recommend anyone and everyone to come shop here, great customer service with Eric & Conor.
The entire team at colonial Nissan are very friendly they go out of their way to make sure your comfortable and relaxed with no pressure to purchase something you don’t want. They did everything they could to keep within my budget. Wen I came back to pick up the vehicle with my wife the sales associate spent over 40 minutes explaining how everything in the car operating and made sure she was comfortable with the car before are 65mil drive home.
I will definitely be going back wen we are looking for a car for myself.
I would definitely recommend stopping in wen you are looking for your next car. 100% satisfied
Very pleased with the sale and the level of service
by tonifromjersey from DealerRater.com
December 3, 2018
I bought a 2015 Audi A3 Convertible from Rich at eimports4less and I'm very happy. It was such a simple process and was all over in a few days. I sent an email through the website that I was interested in the car one night and sent the email to see if the car was still available and Rich called me the next day. After we spoke, we suggested that I complete financing form with a deposit. Afterwards, I was approved and could pick up the car in two days. You can't beat that...... The pick up also went smoothly and Rich was very accommodating and thorough. I felt the exchange was honest and didn't feel like I had somehow in the end, been cheated. I would recommend Rich to others in a heart beat!!
Vroom rushed me thru the process of purchasing a vehicle from them. Had strict requirements of receiving payment within 48 hours. I was rushing my loan department to get my paperwork completed ahead of other customers in fear of losing the vehicle I wanted to another buyer. The loan paperwork and a check had to be overnighted to Vroom to meet their qualifications. THEN CAME TIME FOR THEM TO GET THE THINGS I NEEDED TO ME!!! I HAD TO REPEATEDLY ASK ABOUT THE ARRIVAL OF MY TRADE IN TO THEIR FACILITY (which they kept telling me for 15 days that it hadn???t reached their facility??!! Yeah right)!! THEY DRUG THEIR FEET ON SENDING THE PAYOFF OF MY TRADE IN SO LONG THAT THE 15 Day PAYOFF THEY WERE QUOTED EXPIRED AND I HAD TO PAY THE DIFFERENCE FROM MY OWN ACCOUNT!! I WAITED 26 DAYS TO RECEIVE TITLE PAPERWORK!! BUT THE PAPERWORK THEY NEEDED FROM ME HAD TO BE SENT WITHIN 2 BUSINESS DAYS!! YOU SHOULD GIVE AS GOOD AS YOU EXPECT, VROOM!! I HAD TO KEEP REQUESTING A REFUND OF THE $500 THEY CHARGED TO MY CREDIT CARD TO HOLD THE VEHICLE FOR A WEEK!!! LASTLY, the 2nd person I dealt with following the sales person was RUDE.
A very pleasant and positive experience with the vroom team. We found a car we liked and it was about to ship when they did the final inspection which they found an issue with the engine. At that point they called and let me know. We picked out another vehicle went through the process of signing everything with that one and went through final inspection. Within signing for the second vehicle and having it at our house was 7 days. Everyone on the team was very responsive and quick to answer any phone calls or emais. Overall very happy and will consider vroom again in the future. One thing that would have been better was if they did the inspection before the vehicles are on the site or before the paperwork is sent out just so it doesn???t waste as much time if the vehicle doesn???t pass inspection.
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