VERY PROFESSIONAL TEAM, SALES PERSON & SALES MANAGER WERE VERY HELPFUL AND BENT OVER BACKWARDS TO ACCOMODATE MY NEEDS. MET THE GM DWAYNE, HE THANKED ME FOR BUYING AND WAS VERY NICE. THE FINANCE MAN EDDIE WAS HILARIOUS AND GOT ME A BETTER INTEREST RATE THAN I EX
I just bought a cream puff 2001 dodge pick up with only 26,000 miles on it. It could not have been any closer to what I wanted and in much better shape than I could have ever anticipated. Victoria was so helpful and kind through it all and I thank her for her help. I love my new buggy and I am so lucky to have found such a quality truck.
My husband and I thought we had thoroughly researched the Nissan Rouge and new that was the vehicle we wanted. Justin explained all if the different styles of the Rogue and made our decision very easy. We were undecided as whether to buy it lease. He took the time to work out both aspects and became our sounding board as we tried to make our decision. We decided to buy and finance through Nissan. Another comfortable experince with Mike. Everything was thoroughly explained to us. I will definitely recommend your dealership to our family and friends and to ask for Justin.
Can't say enough about the team at Zimbrick, best customer service ever!!! Went way out of their way to help me find a new car. Would recommend them to anyone. Jamey, Casey and Mike thank you for everything. You guys are the best.
Both my husband and I went in for new / used cars and left in a few short hours with very reasonable prices but the process went very smooth. Our sales man understood our wish list and we didn't waste a lot of time "exploring" too many irrelevant options!
Buying experience favorably reflected Lexus quality perception. Purchased vehicle was well prepared as to Lexis Certified status and I appreciated the full tank of gas gesture. Sales rep Michael Shteyn was knowledgeable, helpful and courteous.
My experience in this dalership was amazing ! Alex recommendations were thoughtful and his customer service is impeccable. I appreciated his honesty throughout the process and couldn???t ask for anyone better
My experience with the sales person Chris was excellent. The finance people however changed the price I agreed to. I signed a paper on the floor, but when the papers were presented to sign the price was much higher. I noticed it and complained. They said there was a ???mistake??? on the previous quote. Well if there was a mistake they should have been open about it. I think it was a bait and switch The paperwork is confusing and they clearly changed the numbers by $6000 between what they agreed to on the floor and what they presented in the office to sign.
My wife and I were considering trading in our 2 cars and only have one. I did my research and knew what my price was going to be. We dealt with Tommy Smith as our sales rep. Tommy is young and eager but not pushy. He did an excellent job taking care of us. We also dealt with Mack. He worked hard to get to a price we could both agree on. The only problem was I was NOT aware or the dealer installed options to the tune of $1288. This extra amount was VERY close to a dealer breaker. Something has to be done to inform the buyer of the dealer options sooner in the buying process. Other than that the experience was as pleasant as buying a new vehicle can be. It did take much longer than I expected to finalize the sale.
So this will be my second car from Coulter nissan in surprise that I have bought. Everytime they're so pleasant and relaxed. Jan Lieberman was my sales pro and I will forever go back to him. Straightforward, honest and great communicator. I took a couple days to consider options and had him ride around in several vehicles with me. He treated every car ride like the first and was very patient with me haha this facility and staff are so customer oriented and worked with me to close a fair deal that I was more then happy with. Grateful for Jan, Justin and Leon for all they did and the promises they kept. My family will definitely be returning to them!
I have only talked with this dealership on the phone. I found them to be very professional and answered my questions. They followed up with the email with further questions and we’re very helpful.
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