First time taking my Nissan in for oil change. Needed a replacement part on soft trim and was able to get this done at the same time without needing to make another appt. Cory, who was my contact person was very helpful.
I found my Pontiac Montana sv6 online and went to see it they waited on me after hours to get there. They were super nice polite and helpful let me rest drive look at and not pressure me into it. Just gave me car fax without asking and I even came back another day with wife and 2 year old and newborn again after hours to look at again. Randy was super nice and honest about everything about vehicle and told us about everything it needs and helped with all concerns we had. I recommend Efkamp Auto to everyone. Thank you Randy and your wife do your help my whole family thanks you.
I stopped by here to look at one specific vehicle that I had called about earlier in the day. The salesman met me at the specified time and was very cordial without being pushy. I decided to purchase the vehicle after negotiations and was very pleased with the entire experience. I will definitely purchase my future Chevy product from them.
Vroom rushed me thru the process of purchasing a vehicle from them. Had strict requirements of receiving payment within 48 hours. I was rushing my loan department to get my paperwork completed ahead of other customers in fear of losing the vehicle I wanted to another buyer. The loan paperwork and a check had to be overnighted to Vroom to meet their qualifications. THEN CAME TIME FOR THEM TO GET THE THINGS I NEEDED TO ME!!! I HAD TO REPEATEDLY ASK ABOUT THE ARRIVAL OF MY TRADE IN TO THEIR FACILITY (which they kept telling me for 15 days that it hadn???t reached their facility??!! Yeah right)!! THEY DRUG THEIR FEET ON SENDING THE PAYOFF OF MY TRADE IN SO LONG THAT THE 15 Day PAYOFF THEY WERE QUOTED EXPIRED AND I HAD TO PAY THE DIFFERENCE FROM MY OWN ACCOUNT!! I WAITED 26 DAYS TO RECEIVE TITLE PAPERWORK!! BUT THE PAPERWORK THEY NEEDED FROM ME HAD TO BE SENT WITHIN 2 BUSINESS DAYS!! YOU SHOULD GIVE AS GOOD AS YOU EXPECT, VROOM!! I HAD TO KEEP REQUESTING A REFUND OF THE $500 THEY CHARGED TO MY CREDIT CARD TO HOLD THE VEHICLE FOR A WEEK!!! LASTLY, the 2nd person I dealt with following the sales person was RUDE.
The sales staff were friendly, the vehicle matched the description, the staff gave us a copy of the vehicle history, and allowed us multiple test drives. I was well satisfied with their service. The vehicle was very clean.
I purchased a new Jeep Cherokee to replace my 8 year old Dodge Journey. The Deery service department had done a great job of caring for my Journey, so this was a consideration in purchasing a new vehicle. After researching vehicles the Jeep Cherokee fit the needs of my family. We were able to take my "must have" list and find the perfect vehicle. The sales people were very helpful to work with.
* Title, other fees, and incentives are not included in this calculation, which is an estimate only. Monthly payment estimates are for illustrative purposes only and do not represent a financing offer from the seller. Other taxes may apply.
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