I purchased a used vehicle that I found online. I emailed them initially about it and got a call back from Laurel right away. She was super great on the phone and worked through all the questions I had. It didn't take but a day to work out all the details and I booked a flight to come pick it up (I'm in St. Louis). She picked me up from the airport (on her day off even) and made sure everything went through before she left. Couldn't be happier with the experience and I would recommend them highly.
Beautiful and stylish
by BMan from Houston,Tx
October 22, 2018
Bought the 2017 Armada Platinum. It's loaded, has every ergonomic, luxury and safety feature imaginable. A far better car at $42k used/ 20k miles than a comparable Infinity QX80.
Mr. Kasmer was easy to deal with and very knowledgeable about their cars. I drove 3.75 hours to buy my BMW because it was a good deal and it was IMMACULATE. The pictures were perfect and the car lived up to their description. Overall a great experience.
I love Armadas
by Armada Fan from ORANGE PARK, Florida
November 24, 2018
This is the second Armada I've own and I love them. I recommend this type if vehicle to anyone with a family and kids into sports
Most people find car buying an unpleasant experience, BUT ha
by Rematierra2 from DealerRater.com
December 5, 2018
Most people find car buying an unpleasant experience, BUT having worked with Mark D. for several years, 4 vehicles, we don't even look anywhere else. Thanks Mark, Thanks I-90 Nissan!!
Nissan makes a great vehicle. Good buy.
by HotRod from Richmond VA
December 19, 2018
Looked at many SUV’s. The Armada is a great deal for what you get. Very stylish design, third row seats lay just about all the way flat which is perfect for our two large dogs. Surprisingly the Armada drives like a mid side vehicle and also has plenty of passing power when needed.
I had heard good things about this lot so I drove across the state to check out an advertised vehicle i was interested in. I generally will not buy a car from a high-pressure dealer or someone who insults your intelligence with sales tactics. These folks appeared honest, straightforward and treated me fairly. The location is kind of off-putting but I recommend this place.
Best car I have ever owned
by Bishop D from Salem, VA.
November 29, 2018
This car is excellent for travel. The entertainment package is a must for kids. It is fun to drive and it sits high enough to be able to see what's ahead.
I worked with Jan from Carvana- she was able to explain to me the process, make sure I was comfortable with where it was at, was able to be reached and kept communication open. The pick up process went smoothly and I was able to sell my car without any glitches.
Love the Nissan Platinum Reserve.
by Zee from Hiram
June 24, 2018
Rear bucket seats, rear console and entertainment package + 9500lb tow capacity. Can't beat the value! 2nd one I have owned. Great SUV! Oh 2-tone leather also.
After visiting several of the typical dealerships I walked away confused and Unsatisfied. After visiting Carvana.com I picked out a vehicle to my liking and price point fill out the paperwork got approval I had my new vehicle delivered to my front door. Most typical dealerships you spend half a day walking away with an overpriced vehicle in an overpriced interest-rate. Carvana has made it an enjoyable experience and it can be done from the luxury of your Home. Thanks Carvana.
Excellent traveling vehicle preform very well
by Poncho from TX
December 12, 2018
Vehicle has met all our expectations there nothing more to say. Nice vehicle I would buy another when time permits. My dogs love the space
My salesperson, james, was very nice and knowledgeable
by Nateduda01 from DealerRater.com
December 5, 2018
James my salesman was very nice and knowledgeable. He had my best interest in mind when helping me find a car. Would recommend coming here for anyone.
by Metime from Atlanta
October 19, 2018
Bought this SUV new in 2013, now it’s 2018 and I’m still loving it. Bought it in Va. moved to Atlanta and have ridden it to Tx. Plenty of room gas mileage good for me. No problem with my armada. Only have a little over 17000 miles so far. Definitely a keeper.
Vroom rushed me thru the process of purchasing a vehicle from them. Had strict requirements of receiving payment within 48 hours. I was rushing my loan department to get my paperwork completed ahead of other customers in fear of losing the vehicle I wanted to another buyer. The loan paperwork and a check had to be overnighted to Vroom to meet their qualifications. THEN CAME TIME FOR THEM TO GET THE THINGS I NEEDED TO ME!!! I HAD TO REPEATEDLY ASK ABOUT THE ARRIVAL OF MY TRADE IN TO THEIR FACILITY (which they kept telling me for 15 days that it hadn???t reached their facility??!! Yeah right)!! THEY DRUG THEIR FEET ON SENDING THE PAYOFF OF MY TRADE IN SO LONG THAT THE 15 Day PAYOFF THEY WERE QUOTED EXPIRED AND I HAD TO PAY THE DIFFERENCE FROM MY OWN ACCOUNT!! I WAITED 26 DAYS TO RECEIVE TITLE PAPERWORK!! BUT THE PAPERWORK THEY NEEDED FROM ME HAD TO BE SENT WITHIN 2 BUSINESS DAYS!! YOU SHOULD GIVE AS GOOD AS YOU EXPECT, VROOM!! I HAD TO KEEP REQUESTING A REFUND OF THE $500 THEY CHARGED TO MY CREDIT CARD TO HOLD THE VEHICLE FOR A WEEK!!! LASTLY, the 2nd person I dealt with following the sales person was RUDE.
2018 Armada you had me with the Smart Rear View
by 2ND ARMADA from Missouri
October 23, 2018
The SUV I wanted and the SUV that stands out amongst some of the best. The best almost 60K I've ever spent, It's unbelievable how it out performs the Suburban and Tahoe but cost much less.
Vroom has excellent customer service and follow-through. My process had complications and Vroom worked with me to make it right. I will definitely purchase from Vroom again.
Just bought it, but love it so far!
by Tammie D. from Greeley, CO
October 10, 2018
With 4 kids, we need a vehicle big enough for our family and a couple of the kids' friends, as it always seems like we have the need to transport 8 passengers. The Armada has met this requirement and we couldn't be more pleased with the vehicle. It drives and rides beautifully. There is plenty of room for passengers and cargo. We love it so far!
A very pleasant and positive experience with the vroom team. We found a car we liked and it was about to ship when they did the final inspection which they found an issue with the engine. At that point they called and let me know. We picked out another vehicle went through the process of signing everything with that one and went through final inspection. Within signing for the second vehicle and having it at our house was 7 days. Everyone on the team was very responsive and quick to answer any phone calls or emais. Overall very happy and will consider vroom again in the future. One thing that would have been better was if they did the inspection before the vehicles are on the site or before the paperwork is sent out just so it doesn???t waste as much time if the vehicle doesn???t pass inspection.
SImply feels good to drive.
by Thord - retired from Calgary Alberta
October 2, 2018
I was a little concerned about fuel economy before purchase. Two trips of 400 and 500km in mountain terrain and city driving going and coming home and the average fuel consumption was 10.4 per 100 km...same both times and driving slightly over speed limits. Brand new and could improve with break in and with synthetic oil.....the fuel surprise made it a total satisfaction....well instrument buttons could be less confusing starting out.
This vehicle met every one of our family needs; room, comfort, style and features. We shopped plenty of different vehicles but none offered exactly what we needed, except for this 2018 Aramada! Great purchase!
Overall it’s a decent car but not for the $60k I paid for it. There were several features I was told were one way and not true. ’Removable functional console’ and ’back seat lay 100% flat’ I looked into getting out of this car and 4 months later with 6k miles, CarMaxwluld only give me $44k. Value doesn’t hold up well!
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