Dave met me before 7:00 am, and got me right in for my 30,000 mile service on my Sonata. He notified me of a couple of minor recalls that I had not received notice of from Hyundai, and had me out in under two hours. He helped me get my Hyundai information corrected, so it was a good visit. I drove past another Hyundai dealer to get there, and it was worth the drive...
We had an amazing, positive experience yesterday shopping for a car for my son. Our sales man Kevin James was kind, helpful and funny. The entire staff was so friendly. They made it an awesome buying experience. Thank you!!
customer service is not good . left in the blank. no communication. 2 hrs for oil change. walked around and just looked around. a manager giving an interview and gave my wife and I a bad look cause our neace was playing. Guess that was a bad thing on us.
The overall experience was fine but I was just not used to this business model. I bought a $70,000 used vehicle and after having dealt with the Land Rover and Mercedes dealerships for years, the customer service at CarMax is just not up to their level. But I guess that was how I paid $2500 - $5,000 less than what other dealers were charging for the same car.
I worked with Jan from Carvana- she was able to explain to me the process, make sure I was comfortable with where it was at, was able to be reached and kept communication open. The pick up process went smoothly and I was able to sell my car without any glitches.
After visiting several of the typical dealerships I walked away confused and Unsatisfied. After visiting Carvana.com I picked out a vehicle to my liking and price point fill out the paperwork got approval I had my new vehicle delivered to my front door. Most typical dealerships you spend half a day walking away with an overpriced vehicle in an overpriced interest-rate. Carvana has made it an enjoyable experience and it can be done from the luxury of your Home. Thanks Carvana.
My experience with carvana was and still is very good. I wanted to sell my can a few months ago and Madison was super nice. Undirtunately I had to cancel the sell bc of personal reasons. Now I???m again in the process of selling and Madison is super patient with me and so nice!
Desmond was the sales person we dealt with. Great experience. Desmond was not "pushy" in any way....answered all our questions what I considered accurately. He has a pleasant personality which adds to feeling comfortable. Very polite. Good overall experience.
The General Manager, Maintenance Supervisor & Sale
by DHPjr from Cibolo, TX
November 5, 2016
The sales Manager, Maintenance Manager, along with along with Sales Staff ,represent the best of the best. I was in, selected the vehicle that I had screened on the internet , no haggle as to making a deal, first offer agreed upon necessary engine light repairs taken care of, and I was out, and on my way. Keep up the great work I hope to send customers your way! God Bless!
Ryan is a wonderful salesman! He exudes professionalism, knowledge and expertise on all vehicles and purchasing process. First time ever my husband and I have felt excited and pumped about buying a vehicle. Also this was the first time we ever were given a detailed presentation on the safety and perks of our vehicle. Ryan knew what we needed vs. what we wanted. I appreciated his tactful straightforwardness as well. We highly recommend Ryan and this dealership in the future!
I've purchased vehicles from dealerships before and this was the most pleasant experience. I saw the purchased vehicle on line, called Nissan of San Marcos and was connected to Jessica. The whole time of working with her from the telephone call to going into the dealership she was helpful and professional. The best part was I never felt pressured to make any decisions from the sales floor to the F&I dealings. The deal was closed in less than two hours, including my test drive. Jessica and Theo are to be commended. Made car buying fun.
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