My sister had been looking for a car for a long time. The other dealerships did not take her seriously. We pulled up to ALM at the Mall of Ga. and was greeted immediately. She told them what see had seen on line. Ali & Tammy brought us snacks while we waited to see the car. The price on line was the true price. It was such a relief to have a honest salesman. Ali bought our dinner while she purchased her beautiful SRX. It was the least stressful experience I have ever had buying a auto. I would recommend Ali to anyone looking for a vehicle. I will be buying my next car from him.
As always, the employees are always friendly, helpful, and knowledgeable. No matter how much I spazzed out on Jamel Mitchum during the process, I still left with a smile. This is the second car that I have purchase at Gwinnett Place Nissan, and I will always purchase my cars from them. Alex Ruiz (the finance Manager) was also great to work with, and I would recommend him to anyone looking for a new vehicle
Very friendly staff. They did okay answering my questions, but I new more about the history of the vehicle than they did. There's a $599 handling fee that gets added to the sticker price, so make sure to ask about it up front.
This was by far the most amazing car buying experience. BMW of Gwinnett had a great selection of vehicles to choose from. The sales advisor, David, was very professional and friendly. I purchased a BMW X1. I was initially was seeking to purchase a certified used one, but they didn’t have the color I wanted. So David worked a deal for me, and I was able to purchase a brand new X1 for the same price as a the certified used I was originally shopping for. I would recommend this dealership to my friends and family.
When shopping for a vehicle most know it's not an enjoyable process. Well I can say Herb Michael was a pleasure to work with. He was very knowledgeable and patient. I can easily say when it's time to shop again I will absolutely use Herb.
Certainly not the level of service you'd expect from any 'typical' dealership, but prices are decent if you're informed and very diligent. I used Arian after dismissing another agent who was abysmal, and Arian himself was great. If the they were in the 21st century (digital age) and provided some basic customer service and car preparation, the experience could easily have been 5 stars, but it was not. All cars are sold "as-is" with zero reconditioning or pointing out any defects (it's entirely up to you to inspect thoroughly and get a mechanic to inspect). Since I buy lots of cars and had confidence I could spot any issues and keep any typical "used car salesman" tactics at bay, I was fine buying through them for the slightly better price. If you don't have such familiarity or confidence in the process, then this is not the type of place for you.
In-and-out, fast service & NO stress... THANK YOU!
by SLovett from Norcross, GA
July 5, 2018
I went to Carmax on 4th of July. The place was not super packed, so that was great. We had a little 9th month old on tow, and were nervous that it would take us all day to shop. The only thing that took a lot of time was waiting for a sales man. Apparently, the new young guys at the front were more interested in flirting (yes flirting) with each other and playing around than realizing that we needed help or just plainly asking us if we were being helped. That really bothered me, as we wasted 30 mins just sitting dumb. The front desk girl was no help.. she was the one to tell us to sit and wait and then no where to be seen. Finally someone professional and extremely courteous walked by ... the service manager. He quickly apologized for our wait, and brought along Daniel Claudio. I am SOOOOOOOOOOOooooO thankful he did. Danny was professional, kind, humble, hard-working, and just all the way a pleasure to work with. He represented Carmax the way it should be. He took the details of what we were looking for and walked us around to cars that would fit our needs. The second car (nissan pathfinder) was a recommendation from him... and that was the car we bought. Danny if you're reading this... THANK YOU! You're such a great employee and that deserves recognition.
I'm completely happy with my choice to purchase a 2018 Explorer. Four months ago I spoke with Pervis Reynolds regarding the Explorer and he provided inciteful information regarding body style, feature upgrades and finance options over current lease. I was torn between getting a new Jeep Cherokee Laredo and the Ford. He emailed me some specs and asked me to look them over. I later decided to not get a new vehicle because I didn't want to give up on my old jeep. After a few more months of check engine light issues and countless small repairs I had enough of watching the tow truck take my baby away.
I contacted Pervis and asked for his help again. I informed him of what I wanted. "I just want the heated seats and light interior. I don't care about the other technology features". That was my claim. He checked into the vehicle I wanted and set me up for an appointment that evening. After the test drive I was sold on the vehicle even though the interior is dark. "No denim jean residue on the dark leather". Pervis is right! I even love the technology.
My jeep was good to me for 18 years but I'm loving this Explorer and all the technical features Pervis sold me on. I appreciate his knowledge, kindness and professionalism. Pervis worked hard on my deal and I'm grateful. He's an awesome guy.
I have purchased many cars in my life and it is something I have always dreaded. The traditional "car salesman" experience is horrible where you just don't know if they are acting with integrity. My experience at Regal Nissan made me realize I was just shopping in the wrong place. My salesperson, Jeremy Russell, took the time to explain everything to me, got me a great price, and changed my perception of a car salesperson. I absolutely love my new Rogue and I will be back to see Jeremy and the others at Regal for all my car needs.
We brought a vehicle we were tentatively thinking of purchasing for a pre-sales inspection. The service department team was able to point out multiple flaws with our vehicle that we would never have noticed. Being in a time sensitive situation for a new car, the service department called a salesperson, Daryl, over to help. We walked out of Regal with a better deal than the car we were thinking about purchasing in a little over 2 hours. What a wonderful, pressure-free environment! We are so thankful that what we thought was a good deal turned into a better one! Highly recommend this team!
Nathan Swope is Superman! The odds of being able to quality for a new car loan weren't in my favor ? Nathan was knowledgeable in handling my situation and he was extremely patient waiting for my retirement money to come through. Best car buying experience I have ever experienced!!!
Steve Manley was my Service Advisor to do some repairs to my F250. Steve streamlined the process and handled every aspect of my visit and repair like it was his own truck. He answered every question with detail, and he kept me informed on what was going on with my truck. Thank you Steve, I very much appreciate your hard work!!
I recently purchased a car from Nalley Nissan. The car searching process was over a span of 3 days. My sales rep Deniece was very diligent and dedicated to making this process smooth. My downside was the time span of waiting for my financing process BUT Deniece made use of the time by having me finish other paperwork in the meantime, to be prepared for the next step. Once I got to the paperwork side, Cleo was very informative & he made sure to break things down that I didn???t understand. This was my first time buying a new car & I feel very happy with my purchase! The dealership did a courtesy window tint & Deniece continues to help me with questions about my car!
When you go to Gwinnett Place Nissan ask for Hai li Sales Consultant. I had a great experience with him finding the perfect car. He is professional, patient, and answered very question on very car I test drove. Hai you are the best. Thank you again for assisting me with finding the perfect car. JMORROW, Lawrenceville, Ga
This is the best dealership I have ever had service at. The people are very professional and she s lot of caring about the service they give
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