I worked with Jan from Carvana- she was able to explain to me the process, make sure I was comfortable with where it was at, was able to be reached and kept communication open. The pick up process went smoothly and I was able to sell my car without any glitches.
After visiting several of the typical dealerships I walked away confused and Unsatisfied. After visiting Carvana.com I picked out a vehicle to my liking and price point fill out the paperwork got approval I had my new vehicle delivered to my front door. Most typical dealerships you spend half a day walking away with an overpriced vehicle in an overpriced interest-rate. Carvana has made it an enjoyable experience and it can be done from the luxury of your Home. Thanks Carvana.
Kala was wonderful to deal with, not your typical car dealership, no pushy sales people to worry about, didn't bother me when I called to ask if car was available. Made arrangements to go look at the 2017 Ford Explorer on a Saturday, never thinking I was going to be driving it home that day but I did. I went to lunch with my step mom and paperwork was ready when I came back for me to sign. Kala also helped me get the car seats our of my old car and put in my new car.
The car has an A/C issue right now but again Kala is handling it all for me, all I need to do is drop it off and pick it up.
Was very happy with the entire process. A+ for sure.
My husband and I thought we had thoroughly researched the Nissan Rouge and new that was the vehicle we wanted. Justin explained all if the different styles of the Rogue and made our decision very easy. We were undecided as whether to buy it lease. He took the time to work out both aspects and became our sounding board as we tried to make our decision. We decided to buy and finance through Nissan. Another comfortable experince with Mike. Everything was thoroughly explained to us. I will definitely recommend your dealership to our family and friends and to ask for Justin.
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