When shopping for a vehicle most know it's not an enjoyable process. Well I can say Herb Michael was a pleasure to work with. He was very knowledgeable and patient. I can easily say when it's time to shop again I will absolutely use Herb.
Certainly not the level of service you'd expect from any 'typical' dealership, but prices are decent if you're informed and very diligent. I used Arian after dismissing another agent who was abysmal, and Arian himself was great. If the they were in the 21st century (digital age) and provided some basic customer service and car preparation, the experience could easily have been 5 stars, but it was not. All cars are sold "as-is" with zero reconditioning or pointing out any defects (it's entirely up to you to inspect thoroughly and get a mechanic to inspect). Since I buy lots of cars and had confidence I could spot any issues and keep any typical "used car salesman" tactics at bay, I was fine buying through them for the slightly better price. If you don't have such familiarity or confidence in the process, then this is not the type of place for you.
I'm completely happy with my choice to purchase a 2018 Explorer. Four months ago I spoke with Pervis Reynolds regarding the Explorer and he provided inciteful information regarding body style, feature upgrades and finance options over current lease. I was torn between getting a new Jeep Cherokee Laredo and the Ford. He emailed me some specs and asked me to look them over. I later decided to not get a new vehicle because I didn't want to give up on my old jeep. After a few more months of check engine light issues and countless small repairs I had enough of watching the tow truck take my baby away.
I contacted Pervis and asked for his help again. I informed him of what I wanted. "I just want the heated seats and light interior. I don't care about the other technology features". That was my claim. He checked into the vehicle I wanted and set me up for an appointment that evening. After the test drive I was sold on the vehicle even though the interior is dark. "No denim jean residue on the dark leather". Pervis is right! I even love the technology.
My jeep was good to me for 18 years but I'm loving this Explorer and all the technical features Pervis sold me on. I appreciate his knowledge, kindness and professionalism. Pervis worked hard on my deal and I'm grateful. He's an awesome guy.
My sister had been looking for a car for a long time. The other dealerships did not take her seriously. We pulled up to ALM at the Mall of Ga. and was greeted immediately. She told them what see had seen on line. Ali & Tammy brought us snacks while we waited to see the car. The price on line was the true price. It was such a relief to have a honest salesman. Ali bought our dinner while she purchased her beautiful SRX. It was the least stressful experience I have ever had buying a auto. I would recommend Ali to anyone looking for a vehicle. I will be buying my next car from him.
I have purchased many cars in my life and it is something I have always dreaded. The traditional "car salesman" experience is horrible where you just don't know if they are acting with integrity. My experience at Regal Nissan made me realize I was just shopping in the wrong place. My salesperson, Jeremy Russell, took the time to explain everything to me, got me a great price, and changed my perception of a car salesperson. I absolutely love my new Rogue and I will be back to see Jeremy and the others at Regal for all my car needs.
We brought a vehicle we were tentatively thinking of purchasing for a pre-sales inspection. The service department team was able to point out multiple flaws with our vehicle that we would never have noticed. Being in a time sensitive situation for a new car, the service department called a salesperson, Daryl, over to help. We walked out of Regal with a better deal than the car we were thinking about purchasing in a little over 2 hours. What a wonderful, pressure-free environment! We are so thankful that what we thought was a good deal turned into a better one! Highly recommend this team!
Nathan Swope is Superman! The odds of being able to quality for a new car loan weren't in my favor ? Nathan was knowledgeable in handling my situation and he was extremely patient waiting for my retirement money to come through. Best car buying experience I have ever experienced!!!
My experience would have received 5 stars, unfortunately my Internet Sales Associate was the reason it only received 4 stars. I travelled almost 2 hrs to see, test drive and ask questions about the Nissan Altima I purchased. Upon arrival the sales associate was friendly, firm handshake and all. After speaking with the Financial Manager and discussing my plans of making a cash payment but needed to take a few days to think about the purchase, the sales associate's entire demeanor changed. He had no words for me as I was leaving and barely wanted to shake my hand. He acted as if I were nothing and because I did not make the purchase on that day he had nothing else to offer me as for RESPECT. I decided the next day to make the purchase. I dealt with the financial manager instead of the sales associate and stated that if I could have my way the associate WOULD NOT RECEIVE ANY COMMISSION off the purchase. Thank You D. Minyard(Financial Manager) for your professionalism as for your Internet Sales Associate I would not recommend anyone to make a purchase through him. Thank You.
I worked with Jan from Carvana- she was able to explain to me the process, make sure I was comfortable with where it was at, was able to be reached and kept communication open. The pick up process went smoothly and I was able to sell my car without any glitches.
After visiting several of the typical dealerships I walked away confused and Unsatisfied. After visiting Carvana.com I picked out a vehicle to my liking and price point fill out the paperwork got approval I had my new vehicle delivered to my front door. Most typical dealerships you spend half a day walking away with an overpriced vehicle in an overpriced interest-rate. Carvana has made it an enjoyable experience and it can be done from the luxury of your Home. Thanks Carvana.
My experience with carvana was and still is very good. I wanted to sell my can a few months ago and Madison was super nice. Undirtunately I had to cancel the sell bc of personal reasons. Now I???m again in the process of selling and Madison is super patient with me and so nice!
I posted my car on Craigslist. Never heard of Caravana before. Tom Perkins called me and told me about Caravan. He send me the link. Put a few information and walaaa, got my reasonable offer for my car. I attached a picture of my drivers license and the title of the car on the website. Made appointment to have them pick up the car, gave me my check......done. Seriously, it was that easy. Tom Perkins followed up the whole time with a text how the process is going. Best service. If you want sell your car with no hassle, go with Caravan. Thanks for the best service Tom.
The buying experience was awesome. I am not one for a lot of sit down negotiating with a car salesman and Nita made the experience painless. I submitted my credit application and supporting documentation in advance so I wouldn't have to be there for a long time. I will be referring her and sending my friends to her and will buy my next vehicle from her. We are a Chevy family.
Anyone who intends to buy any sort of car needs these guys!
by oldmrsabbey from DealerRater.com
November 26, 2018
I first spoke with Mr. Jones by phone. I explained the car I had chosen and the amount of money I had and that I wanted to be sure it was there before I drove the 300 miles. He assured me it was and they could accomodate me. When I arrived, he was right there to meet me. They looked at my car and disappointingly could not give me the trade-in I wanted, but, in short order, they found a way to make up the $500 difference and sent me on my more than merry way. Mr. Jones told me he had played college basketball and I can truly say, he's still able to deliver a slam dunk!
Very friendly staff. They did okay answering my questions, but I new more about the history of the vehicle than they did. There's a $599 handling fee that gets added to the sticker price, so make sure to ask about it up front.
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