When I started my search for a new vehicle on line, Alexis was very helpful in getting me the information I needed to make an informed decision. I asked her not to overwhelm me with phone calls, text messages, etc. and she didn't. She simply provided the information I needed and told me when I was ready to contact her. Once I arrived at Global I worked with Riley who had a good energy about him and was very accommodating in showing me a few vehicles that I was interested in. We did a test drive, worked out pricing and I left there with my new 2019 Chevy Equinox. Overall a great experience. I have bought vehicles from Global before and will continue to go back in the future.
Marvin is the man for excellent customer service. He promptly attended to my need and addressed all of my concerns. Lou was also exceptional in his assisting me with acquiring extended warranties on my used vehicle.
Stumbled upon this Nissan dealer after a few failed attempts with other dealers. Was greeted with positivity, smiles, and the attention and support that I needed. One of the sales people, Ed, worked tirelessly for hours showing me different cars and finally found me a car that best suited my needs: low mileage, the color I wanted, and the style I requested, while being extremely generous with my trade in. Couldn't have asked for a better salesperson and dealer. Will definitely be recommending this to all I know and returning for more cars!
This is our second Rogue we purchased from Irfan. In the world of car salespeople, he is the only we've come across that is direct , Honest and doesn't play the games most car salespeople play. He wasn't condescending and he treated me with respect. Being a woman, I have not been taken seriously at other dealerships which I recently shopped. My husband and I can't say enough good things about Irfan. If you are shopping for a Nissan look no further ... Go to Irfan!!!
Buying a car is not something most people enjoy including myself. I have to say that the employees at Bridgewater Nissan especially Irfan & Seth made the process a breeze. Even from the first time I called & spoke with Richelle on the phone, the customer service was excellent & that is what made me decide to drive over 100 miles to see what their dealership had to offer. I had been to other dealerships & been treated like a number. With Irfan & Seth it was different, they made you feel good because they were willing to work with you on the pricing, even though their pricing is the best I've seen out there. For myself, I loved the fact that they were not pushy, I work in a customer service industry as well & I don't like to be a pushy sales person. Irfan was very informative, answered my questions & ultimately let me make my own decisions & I am grateful for his help along the way. I have had a Nissan for the past 10 years & thanks to the great staff at Bridgewater Nissan I will continue to support the Nissan brand. This experience was the best car experience I've ever had & it was definitely worth the drive. Thank you!!
Dominic was great to work with. I found out about the dealership from a friend who has purchased 4 vehicles from there, and I have told several people that they should check consider it when they decide to purchase their next car truck.
I bought my car from offlease 5 days ago and I just wanted to say Damian was great! Very proffesional and patient with me! Michael Katz was great as well! Also everyone else was great from the guys cleaning the car, the lady at the gate, finance person etc. Overall great experiance and So far Im happy with my car choise! I would recomend offlease to everyone who is looking to buy used car. Just make sure when they run your credit to ask them to limit to only few. You don???t want a lot of hard inquiries! Violeta
Everyone was really accommodating. Made the whole experience enjoyable. I was able to drop my guard after about 30 minutes when I realized the other shoe was not going to drop. I would highly recommend them.
Did an internet purchase on an 09 Murano and at pickup...
by Lasrnw from DealerRater.com
November 29, 2018
Did an internet purchase on an 09 Murano and at pickup found out the car didn't have all I asked for and was promised. I was livid because the original process had been great and felt I had been taken advantage of. Got in contact with Tom Wall, Manager and he searched high and low for the car I wanted. When he couldn't find the 2009 he got me a 2010 Murano at NO ADDITIONAL COST with all the options I originally wanted. In my opinion he went WAY above and beyond to make sure they made it right. I'll be a long time customer at DCH Freehold Nissan. Also, they have a great guy, John, who shows you all the options in the car and how each works....really friendly, really funny and very knowledgable. It's worth buying a car there just to meet him - he's teriffic!
I read review of DCH Freehold Nissan on this website and...
by qshakeel from DealerRater.com
November 29, 2018
I read review of DCH Freehold Nissan on this website and decided to drive all the way from Piscataway, about 30 miles, to buy a new car. The long trip was every bit worth it. I had an excellent, and I should say, a very unusual experience. Unusual because this experience was unlike any other I have had at other dealers. I felt no pressure to close the deal, no haggling over price and everyone in the dealership was very courteous and professional. My salesman was Mark Weber, who I think is the nicest and most professional of salesmen I have ever dealt with. He was very patient with me and answered all my questions in a very courteous and calm manner. He did not rush me into making my decision and let me take time with all the details. I bought my car because of him. Thanks Mark for a great car buying experience. I have given this dealer the highest rating particularly for a great car buying experience. Thanks.
One of the best car salesman I ever had.. Not pushy!...
by cainedognj from DealerRater.com
November 29, 2018
One of the best car salesman I ever had.. Not pushy! Great attitude, even came to my house to setup bluetooth.. 5 stars for Brian.. I told my buddy about these guys, and he got a car as well. My overall experience was very pleasant, no pressure, and worked out for all..
Vroom rushed me thru the process of purchasing a vehicle from them. Had strict requirements of receiving payment within 48 hours. I was rushing my loan department to get my paperwork completed ahead of other customers in fear of losing the vehicle I wanted to another buyer. The loan paperwork and a check had to be overnighted to Vroom to meet their qualifications. THEN CAME TIME FOR THEM TO GET THE THINGS I NEEDED TO ME!!! I HAD TO REPEATEDLY ASK ABOUT THE ARRIVAL OF MY TRADE IN TO THEIR FACILITY (which they kept telling me for 15 days that it hadn???t reached their facility??!! Yeah right)!! THEY DRUG THEIR FEET ON SENDING THE PAYOFF OF MY TRADE IN SO LONG THAT THE 15 Day PAYOFF THEY WERE QUOTED EXPIRED AND I HAD TO PAY THE DIFFERENCE FROM MY OWN ACCOUNT!! I WAITED 26 DAYS TO RECEIVE TITLE PAPERWORK!! BUT THE PAPERWORK THEY NEEDED FROM ME HAD TO BE SENT WITHIN 2 BUSINESS DAYS!! YOU SHOULD GIVE AS GOOD AS YOU EXPECT, VROOM!! I HAD TO KEEP REQUESTING A REFUND OF THE $500 THEY CHARGED TO MY CREDIT CARD TO HOLD THE VEHICLE FOR A WEEK!!! LASTLY, the 2nd person I dealt with following the sales person was RUDE.
My work was done at MVP today. All my work that was and will be again, has been done with great care. I will recommend MVP for all custom work. :):):)
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