The service was speedy and I appreciated the professionalism of the staff. They are always helpful and courteous. I can???t stand having to do any maintenance but I don???t mind it slightly less because my experiences have been very nice!
Started off strong then fell flat. Took 3 days to get possession of brand new truck then when I got it, I called first thing the next morning to inform there were 3 scratches on the doors. I was told I would be contacted to have this taken care of. It???s been since Wednesday... Today is Sunday.
It was past time for a service recently when my Sonata developed a bad rattle/clicking in the steering column. I set up the appointment for a few days later. The service rep was courteous and friendly and described two recent recalls that would solve my problem in a couple of hours of service time. He called me at home to tell me my battery was showing some signs of failing and asked me if I would like to replace it. I did. My car was ready with a courtesy wash and no more rattle in the steering. It was a very pleasant experience as always with your service center.
This is one of the largest CarMax that I've been to and they have quite a selection of cars. The salesperson was not pushy and were very friendly. The salesperson I worked with was Felicia and she was exceptionally great. I would highly recommend this dealership because of her superb customer service, knowledge of cars, and hospitality.
Disappointed overall, car was to be washed after being serviced and was not, tires were just armour all and nothing more. Deceiving. Not what I expected from Nissan of Bakersfield amongst other things I haven???t mentioned.
Everything was fine, it was quick and easy. I had warranty in my car battery so i didn???t have to buy a new one.
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