On August 18, 2018 I purchased a new Kia Niro from Andrew Thornberry. At the completion of the purchase he informed me that the parts department was closed so he would send my second key to me through the mail. Three months, several phone calls, four emails and one letter later, l still don't have my second key. This is not a simple process of having a key cut, because my car is push to start, the key has to be programmed, and the key itself is a $150 investment plus the programming cost.
Latara and Tania!!Thank you Ladies so much. Yah did an Superior, excellent job on getting me in my 2018 Nissan Sentra you Ladies did a Good job @Jeff Wyler Nissan Fairfield Ohio. You Rock. Thank you for your help!!!!
A good experience at the Kerry Nissan. are salesman Brent Adams was very knowledgeable and helpful on the Choice of our new vehicle. After two days of driving i did not likes the 19 ??? tires and the dealership changed them to 18??? no questions asked.
Very friendly advisors that understand and appreciate the service repair process. Explained everything that was needed in great detail and advised urgent needs vs those that can wait. Have gone to them several times for my 2009 Altima and will continue. Looking to buy a vehicle from them too!!
We dealt with T.j. for the majority of the process of our car purchase. We came in wanting a used altima and found a great selection. Had everything from older ones to newer ones no options to full of options. Ran payments on a few cars. got me a much lower interest rate than other places. He seemed to really care about not only me but my family! I look forward to buying mulitple cars from him!
Purchased a 2015 Nissan Murano from Jeff Wyler. I’m very happy with my purchase and feel like I got a fair price for it. Salesmen Gary was very friendly and we had good conversation throughout the whole negotiating process. “Z” was very nice as well. The manager and financing guy, who I can’t quite remember their names, also were nice. I liked that the salesmen let me do the test drive on my own and did not rush me. Will definitely recommend this place to friends. I thought I had a minor scare driving home with the transmission until I realize I was an idiot and put it in manual on accident lol. Thanks again guys!
We arrived an hour before they were scheduled to close and they were still more than willing to help us. About 3 of the staff members stayed late to make sure we left happy. They took extra time to find us the right kind of financing that worked for our budget. Excellent customer service and quality vehicles.
Our sales man Roddy was excellent! But the overall customer service was horrible. It took them over a month to process our loan, it was nearly impossible to get a hold of them when questions or to respond to one of their questions. Yet when they needed paperwork resigned they called multiple times within the course of about and hour and demanded we get over there right away. On the day our temporary tags expired I had to call them and find out where the new tags were turns out they were at the dealership and I had to go pick them up. Again Roddy was excellent and we'd love to use him again just not sure about Using Kerry Nissan again.
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