Found a car they had for sale on Cars.Com, used the "contact dealer" button on the webpage. Within several minutes I had a email from the GM and the sales associate Michael Wagner. Since I am 2 hours away, the entire process was handled via email, texts and phone calls. The deal was agreed upon and I made the trip up to MD. What a beautiful dealership! Everyone there was very cordial, friendly and professional. I have bought over 30 cars in my lifetime and this was by FAR the most pleasurable. I hate high pressure....and there was absolutely NONE here. Thank you again Michael and Chuck!
Put in an inquiry on a Friday called on Monday, receptionist sent me to voicemail. Called on Tuesday receptionist sent me to voicemail. Called on Wednesday and spoke to a salesman that said he would get right back to me. Called Thursday to talk to the salesman directly. He was off that day. Took them a week to get back to me only to get offered a terrible deal. Salesman was terrible at math. Just got a car for my wife for the same cost and for some reason they are coming up $200 more per month. Don’t bother with this dealership
This is my second experience buying from Toyota/Hyundai Southern Maryland, and I'm happy to recommend them. Sales rep Michael Campbell was professional, direct, and was a pleasure to deal with. It's a rare thing as a woman to buy a car without being talked down to; my transaction was efficient, respectful, and transparent. Thanks, Mike!
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