The service I received was fast and friendly! They also cleaned my car for me while they had it! This was something I was going to do later in the day. This saved me one stop in a very busy day before Thanksgiving getting stuff prepared.
I could not have had a better experience here! As a woman, I am always fearful of going to a dealership and I never felt anything but positive experiences. The atmosphere was warm and inviting and I never felt like I was entering a "good old boys club" like I have with most dealerships. I worked with Paul, Robert, and Levi and they were all very personable and laid back people. I have never had such a positive experience buying a car. They listened to all the things I asked for and never tried to push anything additional on me. I never felt any pressure to buy a car and their service was phenomenal. I would absolutely recommend to anyone! They do not work on commission which I think is a huge plus.
Although I did not purchase a car here, I have to give our sales rep., Felicia, an outstanding review. She was always professional, courteous and sent many e-mails showing several cars that I might've been interested in. She followed up with phone calls being pleasant and not annoying. Thank you again, Felicia, for all your help. I did purchase a car elsewhere.
I was highly interested in a vehicle they had listed on Cars.com. Salesman, Dennis was very accommodating and was able to work a financing deal I could afford. On the day I was going to return with my trade in and deposit I got some very bad news about my employment situation which compelled me to back out of the purchase. Dennis took the news with no questions asked. They have not contacted me since to try and work a better deal or sell me a less expensive vehicle. No pressure at all from day one until today. This company also has a rental fleet and many of the vehicles they have for sale are from the rental business so they have been maintained well and are priced to sell.
Overall a solid experience. They really took the time to work with me and listen to my concerns. I was worried about my bad credit but they were courteous about the situation and good me approved. Thank you Jake and team!
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