I went in there with the goal of buying the charger that I have literally been reviewing for the past three weeks. Mark in Sales did a great job helping me with that. James the Finance manager also was great, very friendly and professional. Michael with management had great customer service and helped me as well. Kaleb and Austin were just nice and courteous salesmen in general. Very polite and just really cool, made me feel comfortable being there. I'm very big on customer service and they did an awesome job. By the end of this experience, I drove out in my brand new 2018 Dodge Charger that I walked in and said I wasn't leaving without. Oh and to add, I definitely did my price searching on 2018 chargers all around the Carolinas north and south and it had one of the lowest prices with the color and model I wanted! I recommend this dealership out of all of them, and I don't even reside in the Gastonia area. They have a huge variety so your choices are endless. If you want GREAT customer service along with a team of Professionals I suggest this dealership 100%. You guys did an awesome job, Thank you again!
Bought my son his first car took it home that week first week check engine light came on brought it to the dealership couldn't fix it had to bring to dodge fine went home two weeks later car died called Nissan told them i was told by the manager you get what you paid for so didn't want to help only willing to take care of the diagnosis and nothing more 3 weeks with the car bad customer service don't care about the customer only the money so watch out buying a used car from there they will screw you
Phillip McSwain was my salesman.I called him after hearing commercial on the BOGO plan.He found me a better than ever deal and answered and returned all phone calls immediately. Even though a problem arose,which was of no control of Philip or myself, that could've ruined everything, Philip vowed to me he would get me an even better deal and he delivered 100 percent!!! Not only the best salesman I ever met,but someone I can call a friend!!!!
Darrell Edwards was my salesperson. He was very professional and knowledgeable. He took me through the process smoothly and in a timely manner. I recommend that you see Darrell Edwards if you go to Gastonia Nissan!
This was our 3rd dealership of the day looking for a used Altima at a great deal. Mohamed was outstanding at helping us and never was “pushy”. Very knowledgeable and great attitude. The financial director John was professional, knowledgeable, answered all our questions. Just overall great experience!
The process was so smooth. I worked directly with Perry and Mike and they made sure I was leaving happy and with a car! I was so pleased with the hospitality and the hard work they put into getting me the payment and rate I went there for! Would definitely go back when I need another one.
Perry Flythe and Ty(finance manager) went above and beyond to provide an easy car buying experience. After everything was handled, Perry delivered my beautiful 2018 Pathfinder SV. I enjoyed my experience with East Charlotte Nissan
Perry Flythe is awesome. He listened carefully to all the things I wanted and then delivered. Perry and Mike Simone were able to meet and even surpass my needs when it came to meeting my budget plus putting me in a vehicle that I love. The dealership was aesthetically appealing and the service all around was exceptional. Thank you all for a pleasurable experience
I had the opportunity to purchase a vehicle from East Charlotte Nissan, and my experience was wonderful. Mr Mustafa was very easy to work with and made my buying experience easy. I???ll definitely will come back to this dealer when is time for a new car
I was greeted by a few smiling faces as soon as I walked in. The atmosphere was very welcoming and Perry did an outstanding job od walking me through the sales process. I will definitely recommend East Charlotte Nissan to my friends and family
I came into Independence Nissan really not knowing what to expect, I???m in the Loyalty Program and was looking to not really to upgrade my car but lower my payments but I walked away with a 2017 Maxima and was very pleased with my salesmen
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