Was actually looking for a used F150 and they had one that fit my specs. Was greeted by Rob and he was great. No pressure, straightforward. Really felt like he was interested and listened versus just stuffing me in a truck. Ended up buying a New Titan and couldn't be happier! Thanks Rob!
This dealership is second to none. If your looking for a transparent easy buying experience this is the place to go. They went above and beyond to get me in my new Titan. I love my truck. Thank you Empire Lakewood Nissan. I will be sending all my friends and family here.
Casey really did an excellent job of helping me find a new car. I???m pretty picky and can be a bit difficult so i do really commend Casey for all of his hard work and will do my best to send some business your way.
Vroom rushed me thru the process of purchasing a vehicle from them. Had strict requirements of receiving payment within 48 hours. I was rushing my loan department to get my paperwork completed ahead of other customers in fear of losing the vehicle I wanted to another buyer. The loan paperwork and a check had to be overnighted to Vroom to meet their qualifications. THEN CAME TIME FOR THEM TO GET THE THINGS I NEEDED TO ME!!! I HAD TO REPEATEDLY ASK ABOUT THE ARRIVAL OF MY TRADE IN TO THEIR FACILITY (which they kept telling me for 15 days that it hadn???t reached their facility??!! Yeah right)!! THEY DRUG THEIR FEET ON SENDING THE PAYOFF OF MY TRADE IN SO LONG THAT THE 15 Day PAYOFF THEY WERE QUOTED EXPIRED AND I HAD TO PAY THE DIFFERENCE FROM MY OWN ACCOUNT!! I WAITED 26 DAYS TO RECEIVE TITLE PAPERWORK!! BUT THE PAPERWORK THEY NEEDED FROM ME HAD TO BE SENT WITHIN 2 BUSINESS DAYS!! YOU SHOULD GIVE AS GOOD AS YOU EXPECT, VROOM!! I HAD TO KEEP REQUESTING A REFUND OF THE $500 THEY CHARGED TO MY CREDIT CARD TO HOLD THE VEHICLE FOR A WEEK!!! LASTLY, the 2nd person I dealt with following the sales person was RUDE.
We wanted to purchase a new car using the Costco Auto Program; the "authorized Chevy dealer" for Denver is John Elway Chevrolet. Our Elway sales representative - Tyler Brown - made this the most painless car-buying experience my wife and I have had (over about four decades of car purchases). We were interested in two Chevy models (Volt and Bolt); Tyler had both ready to test drive when we first arrived at the dealership and was very knowledgable about the operation and available options of both. Over the next week, he patiently answered all of our questions, and searched far and wide (even the inventory still in transit) to find exactly the configuration we were interested in. When we arrived to take delivery of our 2019 Chevy Bolt, Tyler had all of the details taken care of (battery was charged, car was detailed, paperwork was ready to sign, and our "Bolt 101 familiarization lesson" from Dylan Fiske was queued up). The whole delivery process was very organized, and my wife and I were both impressed with how smoothly and quickly things proceeded. Eric Williams made the financing side of the transaction very straightforward as well. Thanks Tyler, Dylan, and Eric -- and everyone else we interacted with at Elway Chevrolet! We'll certainly be back when it's time for another car!
Felt unwelcome, as nobody cared! No one meet at the entrance, had to find someone who can help. Took 3 hours to change oil, got a package with a car wash and after 2 hours the car wasn’t washed. Took another 45 min to do so.
Hire more staff and train on customer service!
I thought fishing the wheel bearing would get rid of the noise. But it didn’t I was told I need new brakes however noise happens even when brakes are not applied. Definatley coming from left side of car?
I hate the car buying experience is always a pain, but our sales person Julio made everything super easy and fun, plus he's super knowledgeable he knows the Nissan product up and down. Thanks for everything JULIO!!!
We did a lot of research and new what we were looking for. The associate (Dan) made us feel that he was buying the car with us, making sure we were comfortable with our decision and no pressure. My one gripe overall is that cars that require a fob in lieu of a key need to come with two up front or the other one sent later to us (at my expense) rather than me having to make another trip to have another one made.
I feel like family here with Evan & Ian (the twins) These 2 are an absolute pleasure to work with on any level of purchase and cant forget Jordan the #1 man that makes these deals possible. I cant say enough I want to thank all the employees a Tynans Nissan For being so friendly and always greeting me and my family at the door. Always a pleasure Louis Benavidez
Great overall experience at Tynans. I worked with Dan and bought an electric car, the Leaf. He is very knowledgeable and not pushy at all, which I appreciate. Most sales folks don't know much about electrics, and i feel like i end up doing their job for them, but this was not the case al all with Dan. Tynans is lucky to have him.
After years of mixed experiences at dealerships, I dreaded buying a car again. After deciding to buy a new car, I came across Tynan's and was pleasantly surprised at my experience there. From start to finish, I didn't feel any pressure, everything explained thoroughly, and had been a no hassle experience (aside from the fact they were very busy the day my family visited). We will definitely consider Tynan's again in the future!
Rich was very helpful in recommending and explaining suggested work, very professional and prompt with phone calls. Repair done well.
* Title, other fees, and incentives are not included in this calculation, which is an estimate only. Monthly payment estimates are for illustrative purposes only and do not represent a financing offer from the seller. Other taxes may apply.
The information on vehicles provided in this service is supplied by the seller or other third
parties; Cars.com is not responsible for the accuracy of such information. Cars.com provides
service and materials without representations or warranties of any kind, either expressed or
See our terms of service for more details.