I had a good experience while purchasing my 2013 GMC Yukon XL. We got a great deal and a good loan package. If you're in the market for a used car, give Mike Kaufman a call. He was a pleasure to work with and obviously enjoys his job. Just one suggestion - the customer lobby could use a popcorn machine. :-) This seems to be a popular addition to a lot of other dealerships.
Buying a car can be stressful, but we had a positive experience at Sunset Ford and with our salesman Tim Stewart. We had an idea of what we wanted, we did our research ahead of time and made sure we were prepared when we arrived at the dealership. It was very apparent that Tim respected our time and wanted to see us back on the road as quickly as possible. He was straightforward with us and was patient with my questions. We would 100% consider returning to Sunset Ford for our next vehicle purchase.
This was my second purchase here and it was the best experience i have ever had by a new car of any other dealer. Craig was our salesman and he made the process a breeze could not ask for better service. Will be back the next time i purchase a vehicle.
Scheduled appt for my 2017 Honda CRV, the lane change departure sensor warning was off, and rear warning was sensor was off. Paul Quisenberry was my Service Agent, he was very nice and explained what he was checking and why. Very efficient and also washed my car while I was there. While I waited the Loyalty Rep checked on me, to make sure I knew what the Loyalty Program was about, I appreciate their attention to detail and great service.
We went to several closer dealerships before buying our Jeep from Federico. It was worth the drive. Larry Burch in sales and Devin Blazier in management were great to work with. We will go back to Federico when we need another vehicle.
I am on a boat passing through Alton, IL and needed to rent a car for a few days. The big name car rental agency was too busy to come and get me, so someone recommended that I try Mungenast Toyota. From the moment I contacted them, the experience was amazing. Both Julie, the rental manager, and Tammy (who filled in) worked with me on the rental pickup and return and I can honestly say that I have not met two more friendly, customer oriented people. They are both a credit to the dealership. If I lived in this area and needed to purchase a vehicle there is no doubt that I would visit Mungenast Alton Toyota - - the facilities are beautiful and everyone with whom I made contact was impressive. I will also make it a point to recommend them as a source of rental cars to others in the boating community. Thanks very much for being such a pleasure to work with!
Chris was easy to deal with and very professional. Nice clean facilities. Would do business with them again.
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