by Cantor family???s Mitsubishi from DealerRater.com
November 17, 2018
We recently bought a brand new vehicle from Wallace Nissan Mitsubishi in Kingsport Tennessee. Originally we were looking for a used family vehicle we stopped at Toyota of Kingsport and they treated us awful. They were not helpful or friendly at all. My husband said let???s try one more place and that place was Wallace. Our salesman???s name was George Barton he was very kind and helpful and he got us into a brand new Mitsubishi Outlander for only $50 more a month than we were paying for our old 2007 van! Plus we have an awesome warranty. Thank you so much George and Wallace Nissan Mitsubishi😊
We received excellent care. They worked with us and got us the payments we could afford and we left with a new Mitsubishi Outlander. Wasnt really planning on buying. We just went to look but left with a new car.
We experienced no problems while deciding on a car to meet our needs. Our sales person was eager to answer any questions that we had and explain any differences. All the different departments were quick and efficient to work with. The dealership provided a good and informative overview of their operation for all departments and benefits available to their customers. Great people to do business with.
George Barton and Wallace Nissan Mitsubishi of Kingsport helped my husband and I pick out a safe and affordable vehicle for our 16 year old daughter. George worked with us over several days and was very patient and helpful. He even followed up with us after we purchased the car. I would recommend him and this dealer to anyone.
This dealership was amazing our salesman Gabriel went above and beyond what he really had to do he made us feel welcome interacted with their children made them feel like they were part of his family which is really good and I love the car that I bought from him If you need a vehicle definitely buy from here
Excellent experience throughout the entire sales experience
by MrsMK from DealerRater.com
October 12, 2018
I found a vehicle online,and I thought it was a really good deal. Sales representative is very responsive and contact me with more information and photos of the vehicle that was looking at. I never felt pressure to buy more than what I needed. Everyone was very helpful, friendly, and made my buying experience overall wonderful. When it comes time to buy again I know that I'll be going back.
I bought my Honda pick-up truck from Victory Honda, Jackson TN. When I made the purchase I also added Car Doc - which is a prepaid maintenance program. When I moved to the Tri-Cities, I was able to have my scheduled Car Doc services performed at Tri-Cities Nissan (as they are part of the Victory Automotive Group).
So I use their maintenance shop every 5,000 miles. The intake procedure assisted by Margo, Suzy, and Jessica is quick and painless. The turn-around time is quick, and you even get a car wash done as part of any service you have done. I've also had minor wear and tear repairs performed and was very pleased with the services provided.
One additional item that I find useful is that you can go online and schedule a repair/service, which is great. All in all, I highly recommend this dealer.
This dealership is part of the Victory Automotive Group. I have found that the quality of service to be excellent and the staff are great folks. One feature that I bought was Car Docs that covers regular maintenence. This service is honored by all Victory dealerships no matter what make of vehicle you bought from a Victory dealership.
Services performed have been timely and quick enough that I can easily wait at the dealership for completion of work. They also wash the vehicle as a peek. You can even stop by and get a free exterior wash any time you want.
Though I bought a Honda at Victory Honda in Jackson TN, my buying experience was highly satisfactory. I think that one would find Tri-Cities Nissan would treat a buying customer in the same positive way.
Best Buying experience ever. I am 61, had ruined credit from a divorce and I mean ruined. Sid Mitchell, and the entire staff was awesome
Bought a Dodge Journey that I picked out online. No pressure to change, they wanted me in the vehicle I chose. And it's even better than my belived Rogue I traded. When they say they can help, THEY CAN! I will always recommend these folks.
Jeff Sanders sold us a used Pathfinder. Absolutely the most pleasant car trade I've ever had very professional. I will trade here again. I highly recommend your next trade go to tri city Nissan. All salesman could take lessons from Mr Jeff Sanders
These guys were awesome! Jimi was great! We will be back when we decide to buy again! Everyone was super friendly. Jimi worked hard for us before we even got to the dealership!
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