Great dealership that shows they care about customer service
by drive55 from DealerRater.com
December 5, 2018
My wife and I had a great experience at this dealership. Vinny Varacalli was professional, friendly, and was instrumental in helping us pick a vehicle.
by FrontierDan from Atlanta, GA
January 13, 2019
Bought this truck in Feb of 2016 and so it's almost 3 years old. Pro-4x package. Great truck. Rides great, handles well, no problems, perfect size. I've owned Ford trucks, Dodge Ram, Chevy Silverado, and Toyota Tacoma, all good trucks, but overall this is the best truck purchase I have made. My last truck was the Tacoma, and looked hard at them again, but the price and low seating position made me lean toward the Frontier, and I'm glad I did. Great truck.
Very satisfied with buying experience Mohamed and Ray were very helpful Offered several financing options and warranty options ,car was clean, Mohamed explained all the car accessories to us.
2018 pro4x is my 3rd frontier I’ve owned since2011
by Fronty fan from Lakeland Florida
December 30, 2018
My first frontier was a 2011 sv 4wd I worked that truck hard lots of towing a 4000 lb camper and Home Depot runs with sheet rock and plywood. Drove it for 104,000 miles with absolutely zero problems. In 6 years I put a battery, front brake pads and at 100.000 miles new spark plugs. That truck make me a frontier fan for life. Then I got $13,000 for a trade in on it purchasing a 2017 sv. I drove the 2017 for 18 months and traded it for my new 2018 pro4x off road frontier. What a wonderful truck!!!! 4wd,navigation, Heated seats, locking differential. It has all the options available on a frontier and it will go wherever you point it. Keeps up with my buddies TRD pro when we’re on the trails and cost 10 grand less. Highly recommend this awesome truck!!
If you want things done right at Nissan please go to Phi Phi. He is the best. I went o Nissan on a day Phi Phi wasn???t there and what a waste of a trip. The guy did nothing for me. If Phi Phi ever left Nissan I would never come back. They need more people like him who care about the customer.
Only complaint is gas mileage
by Oklatraveler from Oklahoma City, OK
January 9, 2019
Love the truck! Have only had about 3 weeks. Ours is the V6 Pro 4X which is a 4x4. We are only getting 15mpg so far. On roadtrip now and at first fill up we only got 16mpg. Was only able to go 234 miles but wasn't completely empty. Filled up and put in 15 1/2 gals. We'll see what next fill up says. But other than that we love it!!
Awesome service at Kelly Nissan in woburn. Highly recommend this dealership . Service was completed as promised. Phil Phillips was great. Free cr wash was a nice bonus too.
by Jim from Palm Coast
January 1, 2019
This truck is perfect in size, power, extras, and comes with towing, bed extender, midnight styling and especially the price. The V6 is perfect for the truck and it fits in my garage, unlike the F150 which is way overpriced.
The problem was diagnosed and fairly expensive but the service representative suggested I called nissan consumer and if they couldn't help with the cost he could possibly apply coupons to help me save some money.
Very happy with Nissan products I have owned 7 .
by Thadmcc from Argyle, Texas
December 31, 2018
Excellent choice for me. Convenient around town light hauling higher clearance good styling a flexible truck that fits my needs and garage. Would like to have electric eats but was not an option.
Patrick was pleasant, very patient and accommodating, and even stayed late to make sure I was truly comfortable with my purchase. Everyone I dealt with here in Salem was friendly and informative. Highly recommend, great service, reasonably priced, great product!
My family has been using North End motors to buy the cars for our family members for years now. It is always a great experience from start to finish. We always reach out to work with John Fernandes every time we go. He truly listens and pays attention to detail when you describe what you???re looking for, goes over all questions you might have and you never feel pressured to purchase. He definitely puts the customer first to make sure they are happy and get what they need as smoothly as possible. Highly recommend!
by MT0817 from Québec City, QC
December 26, 2018
So far (42000km) so good. Sturdy little truck fun to drive. Two complaints only: Wind noise coming from the backglass and cellphone Bluetooth connections not happening 50% of the Time.
The last time I bought a car, I felt hustled. The last time my wife bought a car, we both felt hustled. This is the first time buying a car, that we both felt happy. Franco was helpful, attentive and thoughtful - he followed up during the purchase but wasn't over the top. It's our first Subaru, and we are impressed with the car quality, as well as the dealership (so far). I'm happy to recommend Franco, Subaru, and Clay Subaru.
Fantastic Experience, excellent people and service
by Noreen from Weymouth, MA
June 1, 2018
Two things I hate most is shopping for a new car and phone. Coastal Nissan made the car shopping very pleasant. Lance and Tommy, took the time to go over the car I was purchasing in great detail. Sean in financial was efficient, friendly and helpful. George in the service department was also very friendly and accommodating. What a fantastic team.
I will definitely go back to Coastal when we need a new car. I love my 2017 Rogue.
Justin was very helpful when I took the car in with a problem I thought should possibly have been solved in an earlier recent visit. He was willing to work with me and remained professional, understanding of my financial situation, and understanding of the reason I was a bit upset having to bring the car back so soon. In the end, I can say I do recommend the service, because of staff like this who are accommodating to someone in a tight spot like I was.
So far this vehicle has been awesome.
by Tony from Oakland City
December 11, 2018
This truck really impressed me with it's designe. The performance is great and it rides and drives great. I love the color and the styling of the truck. Thank you, Nissan
These guys were great. I was a little apprehensive at first about working with a used car dealer, but they had the specific vehicle I was looking for. Wesley and John were very helpful and friendly, with no hard sell. They gave me a fair offer for my trade, and the vehicle I purchased is in excellent condition. I’m very pleased with this dealership and the transaction. I will definitely check them out again when I need to replace my next vehicle, and I recommend them.
John made my vehicle purchase seamless, he had the right vehicle for my needs and provided a competitive price for my trade in and worked on the financing while I test drove the vehicle and was upfront and honest. I highly recommend John and Autos Etc, he has his service team if needed and is easy to work with!
I was looking for a Subaru Forester to replace my 10 year old vehicle and chose Autofair for the close proximity to where I live. I was greeted by Serg Orlov when I arrived and he asked what he could help me with. I told him I wanted a new Forester and that I had researched the car models and options and knew what I wanted. I told him I wanted to drive one first and go to my home to ensure it fit in my garage which he happily obliged. Once we returned we went over all the packages of options and he searched for what I wanted. I wanted a blue one and that was nonnegotiable. I knew that meant I may have to alter my options to suit their inventory and I was fine with that because a few items I had not decided on. We found a few and I chose the one that best suited my needs. I was able to get the car I wanted in the color I wanted and got it for a price I felt comfortable with. Serg was very nice to work with. He answered my questions and worked with me to find me the car I wanted. I would recommend the dealership and Serg. I was happy to not have to go around to other dealerships to find what I wanted. Everyone we worked with there was helpful and they seemed like a family that worked well together. I look forward to dealing with them for my service needs. After being a 5 time Saturn owner I was not looking forward to having to negotiate to get what I wanted (at Saturn everyone paid the same price for the same car and options so buying was easy and less stressful). Serg made it a wonderful buying experience.
My sales person was Luis Cepeda. He was respectful, knowlegeable, friendly, patient, thorough, pleasant and positive. His manger Shaun was very accomodating and patient as well. The financial manger was very thorough and knowlegeable. the above team was one of the best teams I have dealt with at a car dealership
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