Suzy was very helpful from the minute we stepped on the lot. She was extremely attentive and kind and showed us step by step through the whole process. I was very pleased with my experience with her and the entire Ferman Nissan family. Thank you!
Service was outstanding and very timely. Mike Stevens, my advisor, helped me learn a few new things about my new car that I did not know. He was patient, friendly, answered all my questions, and very professional. I had a very good experience with my first oil change on my new car. Everyone was very nice and very helpful.
What an amazing experience. No one pressures you into anything. Pedro helped me every step of the way. I Would strongly recommend him to anyone looking for a car, he will make sure you get everything you want!
Suzy sold a Sentra to my daughter 8 months ago, the customer service was amazing, so when my car died today I knew it's time to go and see Suzy and it's always great customer service , great Smile and I still LOVE SUZY !!!!
Suzy, sold my mother a car 6 months ago, and I told her I would be in to purchase my new car! she has great energy. she walked me through step by step on the process of purchasing. I'm comfortable and confident with my selection thank you suzy!! I highly recommend.
My experience was wonderful as always. Robert was very helpful and timely in his communication. One I knew more work was required, I was offered a loaner car which was nice and extremely helpful. Bill's shuttle service was very enjoyable as always. Great service all around!
We recently had the temperature sensor to malfunction on our MKC. I drove immediately to Jenkins Lincoln. In very short order, the problem was identified, a replacement part ordered, and we were on our way. The following afternoon, the new part arrived and was installed the following morning. It was a fast turn-around time. Every time I have had an issue, Jenkins has stepped forward to remedy it and get us on our way. Their service department is top notch.
I was taken care of with out an appt. Friendly, fast & efficient service. I have always received courteous service and attitude from all of Lokeys associates. Including all their departments ... sales, service repairs and phone operators.
Vince was so thorough in every aspect of making our experience a smooth one. Je answered all of my concerns with educated answers. We only drove one car which he picked from the inventory and bought it because he listened to our needs and satisfied them. Definitely he will be our salesman for life. Thankyou.
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