$100 FOR A DIAGNOSTICS FEE WHEN I HAVE THE SERVICE PACKAGE. MY AIR CONDITIONING QUIT WORKING AND I WAS TOLD IF THEY CANT FIND ANYTHING I WOULDNT HAVE TO PAY THE DIAGNOSTICS FEE. GUESS WHAT???? THEY DIDNT FIND ANYTHING AND I STILL HAD TO PAY. THE WARRANTY THEY TELL YOU COVERS FRONT TO BACK BS...I DONT FEEL THE CUSTOMER SERVCIES I WAS GIVEN WAS EXCEPTIONAL, WORLD GLASS, GOOD, GREAT, NOPE IT WAS OKAY....IF THAT. LEFT THERE WITH A BATTERY THINKING MAYBE THE DIAGNOSTICS FEE WILL GO TOWARDS THE LABOR SINCE SOMEHOW THEY FOUND OUT WHILE TESTING THE AIR CONDITIONING OR LOOKING AT BACK DOOR THAT I NEEDED A BATTERY. NOPE NO DISCOUNT THERE. STILL $99 DOLLARS. IM NOT A HAPPY CAMPER.
Marion Spencer helped me, she was very nice and knowledge about the cars.she showed me several Rogues before I found the one I wanted. She knew it was my first time buying a car and had patience with me and no pressure to buy a car! It was a great experience! Kudos to her! I love my new car! And when I come back I'll ask for her!
by David and Darletha Harris from Euless Texas 76039
October 12, 2018
I bought a new car from Mr Jeff Black, on 9/18/2018. Very good sale person. He didn't put any pessure on me. Very knowledgeable about the cars. The time wasn't long. Mr Black is the can of guy you wanted to help you. Very happy with your Rogue Sport SL. My wife was impressed to. So if a woman, you can fill safe to. So go to Grubb Nissan Bedford Tx. Ask for Mr Black and received a car buying experience.
My first purchase experience from this dealership was great and fast Marian Sperncer and Vic service made the buying process fast. Marian is fairly and straight to the point of what you looking for I recommend both if you are looking for a car.
First time bro going my car into service. I worked with Joe and he did a great job. I just came in for an oil change and tire rotation. Joe made sure everything was done in a timely manner and if had them wash and vacuum my car. Really enjoyed my visit! Thank you Joe!
Clinton did a great job of walking me through the process and features of this new car. This was my first time getting a brand new car and he did a great job and explaining all the details to me. Great service and would highly recommend!
I came in to Texas Nissan of Grapevine just to browse around! I worked with Mike Jones! He did an excellent job! He was very knowledgeable on the features on the Rogue! He made sure i understood everything! He did an exceptional job!!
Josh was excellent! He was very nice! Really professional! He was trying to make sure we got a good deal! He was very friendly and courtesy of our time! Customer service was great, grabbed us water. He was very respectful! Over all great experience!
Purchase was very good. Had to add some things that were not on the truck. We were able to get things right Still have to take it back for the extra additions. The titan is a great truck this is the first one this size had a 2015 frontier
On my visit today for a routine oil change I met a wonderful sales consultant today by the name of L.A. Warren! As I was waiting for my car to be serviced, he was the most helpful with educated me on the process of buying a new car , and not once did he ask if I wanted to do a trade-in! Which was great because I’m not ready to purchase at this time; however I may consider after speaking with Mr Warren! I mostly appreciate his knowledge of the cars, body styles, and process of buying and owning a new car! I thank him for his excellent customer service he exceeded my expectations, and I hope to do business with him in the near future! Thank you L. A. Warren!
Robert service department was great he also exceeded my expectations my wait was less than 45mins!! Thank you Clay Cooley!!!
Brought my 2012 Xterra in for a minor repair. John M. had me in and out in less than 45 minutes. Staff is very friendly and attentive.
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