Bill Kay service is great. The have always met my needs quickly and efficiently. Jeremy is a pleasure to work with. I would recommend Bill Kay.
by Doots from Alton
December 10, 2018
I thought we had a deal. Painstakingly went over the vehicle features of a Frontier S, price, down payment and financing remotely (via phone, email and text). But after traveling over 100 miles to finalize a deal...was informed that the Nissan dealership would not honor the sales incentives previously agreed to and given on the Nissan USA website. The Nissan USA claims representative to resolve the issue was completely ineffectual citing that financing issues were individual dealership decisions...even though the financing incentives were indicated on the Nissan USA website.
Seriously, the best car buying experience we have ever had and we have purchased at Mazda in the past. James went above and beyond to get us the car we loved and we cannot thank him enough! He is a very knowledgeable and professional salesman that made the experience enjoyable and efficient. Thank you James!! :)
The team at Stoops Buick GMC have made my experience and a friend very happy with our purchased. Great to have faith in the people you deal with and recommend any friend and see the same experience for them.
Gates Nissan Service personal always give me the Best Experience for the last 5 years. I chose to buy my car here because of the excellent service I had received on my previous car from them. They are thoughtful of my needs and time. Always courteous and respectful. They know my car and they know me! They do their best to work within my budget and my limited availability with my work schedule. They always make me feel important and not just a number. Great people!! If you need your car serviced there is no better place to take it!!!
Brian and Mike were great! They treated us like friends, were open about everything and took time to make sure we were happy. They were able to get us an even better APR than my pre approved offer. Thank you and we will be telling everyone about the great people that are here!
We had Bobby Michales twice as our salesmen . I can't say enough about him.. how it went out of his way to help get us into both of our vehicles . If you need anything he's always there to answer your questions. I do recommend Fred Anderson Nissian and ask for Bobby Michales . And the environment was pleasant and warm . Thank you Bobby so much ..
My experience would have received 5 stars, unfortunately my Internet Sales Associate was the reason it only received 4 stars. I travelled almost 2 hrs to see, test drive and ask questions about the Nissan Altima I purchased. Upon arrival the sales associate was friendly, firm handshake and all. After speaking with the Financial Manager and discussing my plans of making a cash payment but needed to take a few days to think about the purchase, the sales associate's entire demeanor changed. He had no words for me as I was leaving and barely wanted to shake my hand. He acted as if I were nothing and because I did not make the purchase on that day he had nothing else to offer me as for RESPECT. I decided the next day to make the purchase. I dealt with the financial manager instead of the sales associate and stated that if I could have my way the associate WOULD NOT RECEIVE ANY COMMISSION off the purchase. Thank You D. Minyard(Financial Manager) for your professionalism as for your Internet Sales Associate I would not recommend anyone to make a purchase through him. Thank You.
I had a great experience with Jay. No hassle no haggle told him what I needed he got back to me quickly and we got my own daughter her first car. Was a great shopping experience pain free when buying a car is definitely a luxury. Thanks Jay
Tony and Jim were amazing to work with! They were friendly and fun yet efficient and prifeasin in getting me into my beautiful Armada at a price I couldn’t find anywhere else. I’d travel the 4 hrs again!
In my grief, I needed to sell my husband???s Titan truck. He passed away 6 mos. ago. I just didn???t want to deal with trying to sell to the public for fear of scams, etc.. I spoke to Ryan in the parking lot and he took me under the wing with compassion. As I waited during the process, He kept checking on me and offering water during the process. He did whatever possible to make it easier for me and comforting. I greatly appreciated this. Several other employees were very kind in coming up to speak a short message to me. All were so kind. God told me in 2 different ways to bring the truck here. Now I know why. I was taken care of very well.
The service reps were very courteous and professional Aaron Newman is very attentive, professional, and cares about customer satisfaction. He reviewed my concerns, took time to explain things to me and made sure the courtesy car arrived on time.
My second truck
by Rene from O’Fallon, Il
January 10, 2019
Car is super comfortable, with an easy shifting 6 speed manual transmission, great grip on the road and has plenty of power. The interior is beautiful and very comfortable. The black on black looks amazing as well. The 4 wheel drive is great on slippery and muddy terrain. Love it!
Professional and efficient Everything was handled speedily correctly explained and of course the price was right A great experience all-round very customer friendlyI was in and out in just over an hour as was promised
Came in to replace battery and service rep or supervisor, (not really sure), was very quick and courteous. I was out with only 15 minutes or so. I love how you don???t need to make any appointments for any service.
After doing a lot of research I really wanted to test drive the rouge. Sport. WOW was I pleased. Chuck was great no pressure just the faxes. Did not need to go any place. Everything they promised me they did. Happy to do business with such professionals. Thanks chuck and everyone who made the magic happen. Oh and that little Rogue Sport is super.
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