Marion Spencer helped me, she was very nice and knowledge about the cars.she showed me several Rogues before I found the one I wanted. She knew it was my first time buying a car and had patience with me and no pressure to buy a car! It was a great experience! Kudos to her! I love my new car! And when I come back I'll ask for her!
$100 FOR A DIAGNOSTICS FEE WHEN I HAVE THE SERVICE PACKAGE. MY AIR CONDITIONING QUIT WORKING AND I WAS TOLD IF THEY CANT FIND ANYTHING I WOULDNT HAVE TO PAY THE DIAGNOSTICS FEE. GUESS WHAT???? THEY DIDNT FIND ANYTHING AND I STILL HAD TO PAY. THE WARRANTY THEY TELL YOU COVERS FRONT TO BACK BS...I DONT FEEL THE CUSTOMER SERVCIES I WAS GIVEN WAS EXCEPTIONAL, WORLD GLASS, GOOD, GREAT, NOPE IT WAS OKAY....IF THAT. LEFT THERE WITH A BATTERY THINKING MAYBE THE DIAGNOSTICS FEE WILL GO TOWARDS THE LABOR SINCE SOMEHOW THEY FOUND OUT WHILE TESTING THE AIR CONDITIONING OR LOOKING AT BACK DOOR THAT I NEEDED A BATTERY. NOPE NO DISCOUNT THERE. STILL $99 DOLLARS. IM NOT A HAPPY CAMPER.
On Friday 30th Nov 18 purchased a 2018 Nissan Sentra Certified Preowned vehicle. My wife and I saw this vehicle on line called the dealership to find out if this vehicle was still available they told us yes they said to ask for the Manager John Diggs. when we got to the dealership John was very busy with two or three people in his office, A sales person politely approached us and asked if there is any thing he can helped us with we told him we were here to see this vehicle my wife and I test drive vehicle and decided we were going to purchase this vehicle the same evening, Apparently salesman told John that we were there to see him so he came and apologize to us. Everyone was very helpful during the purchasing process. Even Buddy Melvin vehicle only had one key at time of purchase John Diggs went over to servicing and take the paper work and Buddy took care of it.
I have had both good and not so good visits to Don Davis Nissan service center in the past. But when Buddy Melvin is my service advisor the experience is outstanding every single time. Buddy not only is very personable, but very professional and efficient and closely listens to my needs. If all the service advisors were like Buddy I would have to give 6 stars to Don Davis Nissan service. Walter Urban
First time bro going my car into service. I worked with Joe and he did a great job. I just came in for an oil change and tire rotation. Joe made sure everything was done in a timely manner and if had them wash and vacuum my car. Really enjoyed my visit! Thank you Joe!
Clinton did a great job of walking me through the process and features of this new car. This was my first time getting a brand new car and he did a great job and explaining all the details to me. Great service and would highly recommend!
I came in to Texas Nissan of Grapevine just to browse around! I worked with Mike Jones! He did an excellent job! He was very knowledgeable on the features on the Rogue! He made sure i understood everything! He did an exceptional job!!
Josh was excellent! He was very nice! Really professional! He was trying to make sure we got a good deal! He was very friendly and courtesy of our time! Customer service was great, grabbed us water. He was very respectful! Over all great experience!
I was absolutely pleased with the service that Les offered. He was patient, knowledgeable and worked with me to find a vehicle and payment that I was comfortable with. I will definitely recommend him to anyone looking for a new or used vehicle.
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