Let's start off by saying that on Monday 4/10/2016 we traveled all over Elgin to different dealers to find the perfect vehicle for my boyfriend.
McGrath Nissan was the 5th dealer we stopped at. When we arrived Jaw Stewart Promptly greeted us and asked us if we had any questions. We explained that we were not sure and if we could walk the lot. He told us which vehicles were used and which were new. We went off to look. Once we found some we went to him to ask prices and test drive one. He explained the cars features etc. then we went off for the drive. As we were driving we had questions on different parts on the vehicle and Jay did the best he could to answer them all with having a computer with more info in front of him. We got back to the dealer and explained that we didn't want to sit down and talk numbers and all that without my father being there to help us out. He understood and gave us his card to let him know when we would be stopping by with my dad. we shook hands and left.
Few hours later we went back with my dad to test drive it again. Again Jay was very informative when my dad had questions for him as well. Which made my dad happy. Jay was not pushy and let us do the talking and explaining what would fit our budget and needs, instead of trying to push any vehicle on us to make a sale. We went back inside to to fill out the necessary paperwork and start on negotiation to take the car home.
Once he was approved for the loan that's when the negotiations started. There was a bit of back and forth then Jeff Marcus the Used Car Manager came out to negotiate with my boyfriend. He was really easy to work with and made sure we had the price that was right for us so we didn't walk out empty handed. Jeff was also pleasant to work with.
The final person we worked with to sign all the paper work with was the Finance Manager Mario Lopez. We had great conversations, He was easy to talk to. Explained everything and anything. Seriously helped my boyfriend out with an even better deal then what we walked in with. Helped that this was my boyfriends first time purchasing a vehicle by taking out a loan and we was great at explaining all the paper and the warranty etc.
So from the moment we walked in to the moment we walked out we were handed with exceptional customer service. Everyone was super easy to work with and super easy to talk to when it came to concerns and questions. We couldn't have asked for a better dealership! After Monday you guys have earned longtime customers. We will be returning in the future and making sure to mention to family and friends that McGrath Nissan in Elgin is the place to go for a vehicle!
I went into the dealership looking for a used car, but the innovative team at Woodfield Nissan came up with some very great options for a new car. My sales consultant Michal was amazing, even during the moments that I was not fully committed to buying a car. He kept me informed throughout the process, and created a pressure-free zone for me to make my decisions. Overall, everyone was great. So much so, that I have already referred 2 people to go there. Great job guys....
I bought a ???17 Pathfinder and had a great time dealing with salesmen. The service department is always pleasant and very helpful. The dealership is always going the distance to satisfy their customers needs. There is so many pluses like oil changes, tires, and car washes.
I bought a ‘17 Pathfinder and had a great time dealing with salesmen. The service department is always pleasant and very helpful. The dealership is always going the distance to satisfy their customers needs. There is so many pluses like oil changes, tires, and car washes.
After talking with Tom over the phone giving me a deal on Nissan Pathfinder I made the drive down and I’m so glad I did. When I arrived I met with Tom who than handed me off to his colleague Jonathan. These two are the best gentleman I have ever worked with when buying a car as they made the entire process go so smoothly. These guys are true to their word and I highly recommend anyone looking for a new car to come see them. Thanks again Jonathan and Tom.
I had a wonderful experience at M'Lady Nissan. sales representative Johnathan took care of me and my wife really well ,We are 100% happy with his customer service and he explained us different options. Such a Great care was taken in showing the vehicles and was never forced us. I live in Wheeling so we went through at least 4 nissan dealers near to my house, even though M'Lady dealership is 25 miles away from my house. They gave us great price and great customer service, This is the reason why we end up buying from M'Lady. I would like to mention be aware of false advertisement online from other dealers, We went to few dealers with the online price and they said we are not qualified for that online price. Such a waste of our time with other dealers. But great thing with M'Lady they agreed with us online offer. Everyone there was very nice and answered all our questions . And also special thanks to Bryan Finance director, who helped us financing and sealed the deal without any trouble , overall great attitude. Overall, very pleasant experience and I would highly recommend and No other nissan dealers can beat M'Lady nissan price. They do business in a honest way not like other nissan dealers. So anyone planning to buy nissan please visit M'Lady Nissan , trust me you will save a lot of money. Once again Thank you Johnathan, Bryan,Scott and everyone over there.
Had a very pleasant experience when dealing with Jay Alvarez when purchasing my husbands new car. He kept asking what we were looking to accomplish during the visit and by the time we left we had done what we stepped foot in the door to do.
Jay was very knowledgeable about the brand and sold it well. Nissan and M'Lady is lucky to have him on their team. While I am not ready to switch over from Jeep, if I do, I will be going to Jay again. We are very happy with the Altima so far too.
This is my 3rd Car from this dealer. The only reason for coming to this dealer is Howard Krick. He knows exactly what a customer is looking for. And he always educate you about the available options. I met sales manager Tony at this dealer for the first time and he super patiently listened all my questions and concerns. And he was simply best at everything. I will definitely recommend Nissan buyers to stop by Nissan Gerald in Naperville at Ogden and see these two guys Howard and Tony and they will make your buying experience a celebration.
When me and my wife entered martin nissan , you can feel that this dealership is different from the others they treat you not as a customer but as part of there family no pressure selling at all , then enters the most amazing man Mr.Tom Pazienza a great sales executive with the heart for the customer because he cares and listen to what the customer wants thats why , I didnt hesitate to get my dream car the 2018 Nissan Maxima SL . and you can see this guy has everything a customer want service with the heart . So if you visit Martin Nissan Look for Mr. Tom Pazienza , because you I and my wife can guarantee that you gonna be one very sattisfied customer 10 . And special thanks to there finance guy fred very nice and excellent in explaining all the details of the contract to us. jack and marichu
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