Great purchase experience of a great car!
November 6, 2018
I haven't had good luck with my last several cars. My 2013 Prius v was rear-ended in an accident and declared totaled. Looking for another car with a lot of room and great fuel mileage, I chose the 2014 Passat TDI as its replacement. Well we all know about the VW diesel problem and was prepared to wait for the buyback. But the A/C stopped working and the dealer quoted me $1,500 for repairs - on a car I'm turning back in several months. Seriously? I liked the way the Passat drove I was willing to buy a gas model, even though it wouldn't have the same fuel mileage I'm used to. But when I casually inquired, it didn't seem the dealer was serious about offering me suitable deal. The Sonata Hybrid was the only other car at the top of my list. The improvements made to the 2016 model made it very attractive to me and I did hours of research to make that decision. So I search my local dealers, and dealers in Charleston, Wilmington, and Charlotte areas. Low and behold I came across Keith Hawthorne Hyundai, loved what I saw online, made an online inquiry, and CP (Chris Perry) called. We talked a bit to make sure he knew what I wanted and said he would call back. He called back in about 10 min, cut to the chase about the numbers, almost exactly what I was looking for, so right then I agreed to purchase the car! I gave a deposit over the phone and picked the day I would come pick it up. I LOVE doing business that way! It was well worth my drive to Gastonia from Myrtle Beach. I credit CP for making this happen and being a pleasure to work with. Kelsey and Sean were also very helpful in making my purchase smooth and effortless. Thank you so much and if/when I'm in the market again for another vehicle, you can bet you're at the top of my list to buy another one!