Zach the salesmen was super helpful. Allowed me to take as much time as I need on test drive. Very low pressure place to shop. I genuinely felt he was looking out for me. Very happy with car and services
As usual, recent, routine service appointment went according to plan with no surprises. Service advisor, Andrew, was courteous and efficient. Waited while service was performed and car was ready sooner than promised.
Really friendly experienced staff with a great attitude.Caring people.Concerned for the customer.The service is excellent, you always know what you are paying for, would highly recommend to others.More than happy to continue servicing and/ or repairing current and future VW vehicles
The car buying process was easy. Carl had helped us with a test drive a couple of months ago. When we decided to buy a honda, we made sure to make an appointment with Carl. He was very helpful and nice to work with on our visits.
Spent 2 days, 5 hours total to get myself into a new to me car. I had an idea of what I wanted and AP Moore worked with me and the financing department to get me out of there. Great experience overall!!!
In 25 years of buying cars, this was the easiest, most pleasant transaction ever. We were coincidentally in Ohio only a few days after finding the car online, and had limited time. Robert agreed to meet us at 8am on Easter Sunday! The Audi A5 was exactly as pictured online, immaculate, and we drove it off the lot in less than an hour. We're from Florida, but we'll be calling Robert next time we are in the market for a car. Thank you!!
This is a small, family-owned and operated dealership. The gentlemen were friendly and helpful without being pushy. I felt totally at ease. I bought a beautiful car at a good price and felt I was treated fairly and honestly. I would return to them the next time I'm in the market for a car!
Greeted by Felix outside of dealership which was a nice first impression in regards to customer service. Friendly and good at building rapport with client. Knowledge of the car could have been better. Car sold itself more less. Went back and forth with price to make sure we paid what we felt was the right price and we felt good about it but did feel undervalued as a customer when the GM came over to immediately suggest ???something that was within our budget???. It wasn???t by any means outside of our budget but the fact that the price they started off with was wrong from the price online is what bothered me when it came to negotiating. Thumbs up for Felix getting us a price we could agree upon and better yet the dream car my fiance has always wanted. I would also like to thank Guy Ghrist on his service as he made us feel great about our purchase and even better hooked us up with the right warranties down the road. Very professional and knowledgeable in his field. Overall good experience and would do business or purchase another car from Ken Ganley Nissan again!
I drove out to Ken Ganley Nissan on Sunday (kids in tow and all) just wanting to test drive and check possibilities with my less than perfect credit. I never dreamed I???d be able to qualify for a practically new beautiful Nissan Rogue with the fun and fancy extras! Bryon and Tony made it happen! I gave them quite the task and they both rose to the challenge to get me in a car I thought was untouchable, AND worked with my budget so I could easily afford it! Their patience with my family and I, and perseverance with the challenge definitely won back a return customer when it???s time to upgrade! I will definitely be back! I highly recommend Bryon and Tony from Ken Ganley Nissan in Medina for anyone looking for a quality car buying experience. Side note: I did check out quite a few car dealerships before finding Bryon and Tony at Ken Ganley Nissan in Medina...I am wondering now why I wasted so much time elsewhere!
After 2 years of service at Brunswick Auto Mart it was time to replace our 2012 Toy Sienna. I was guided through the process by Dominic Diliberto. He made the time available for me prior to the official opening of the sales department and met with me again for test drives. We bought a 2018 Toy Sienna XLE. He made sure the car was ready to go and had been prepped to our expectations. The deal was signed and delivered by Teri Mateo the Sales Manager. We received a great offer for our trade and were shown several ways to finance the deal. She is one of the best informed Sales Managers I've dealt with in 50 years of buying cars. Brunswick Auto Mart is a top notch auto dealership! Looking forward to working with Rich in service for the life of this new car.
Robert was very knowledgeable and took time carefully explaining all the features of our 2018 Rav4. He did not try to sell us more vehicle than we needed. He listened to our many questions and made our purchase go very smoothly.
Received excellent care during my first visit at Liberty Ford in Brunswick. Craig johnson was very proffessional and took his time answering my questions and the entire staff was friendly. my car is back to normal and i feel comfortable and confident recommending them if you are considering them for your next repair.
Purchased 2 vehicles with the help of Jordan Davenport. Very friendly and helpful, making the whole experience quite enjoyable and easy. Would definitely recommend this dealership if you are on the market for a new car. Thanks again Jordan!
Bought a great Hyundai from KDK. This place does it right. If you have an issue here they will help you. Ive watched KDK bend over backwards to help people. They do a great job too. Ask for John C if you need help. He does a great job! KDK sells great cars and trucks. Go give them a look.
Matt did what he said he would do. What else can one want.
by hopple2matt from DealerRater.com
December 3, 2018
Great experience. Matt was knowledgeable on what was needed for my repair, and assisted with an additional safety hazard I was unaware of. He told me what the repair would cos and the approximate time it would take to repair it. Both were as he said.
I walked in the door, was greeted, treated like a friend and family. I was shown the same computer screen that they were looking at. They aren't afraid of competition from bigger revivals. They did everything in their power to get a lower payment for me. They've won me over.
I worked with Jan from Carvana- she was able to explain to me the process, make sure I was comfortable with where it was at, was able to be reached and kept communication open. The pick up process went smoothly and I was able to sell my car without any glitches.
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