Honest, Friendly, and Helpful. From the moment you talk to someone on the phone to ask about an vehicle to the moment you're on the lot you're greeted and treated with so much respect. Very accommodating and warm people!
I found a vehicle that I was interested in. They responded to my inquiries right away and were very easy to work with. They were very flexible and were willing to work with me however and whenever. Overall great experience and very friendly staff.
My husband and myself was very please with our deal we got at Nelson Ford. The salesperson Eric Friedhoff and Danny Hutchens were very helpful in helping to make our trade smooth. Really appreciate these guys and their help. Thanks
Repair for a KIA THEY DID not SELL Yes! Hart Motor
by Vicki Minks- Garry Rogers from ROANOKE
May 10, 2018
This is the only KIA Dealer that would FIX a KIA that they didn't even sell! Not to just trade it in and rid of the problem,they have Fixed the problem on Bank 1 and are fixing the same problem on Bank 2! All under warranty that the seller would not FIX! Salem is not the place to Purchase a KIA! Unless you never have a problem! 10 yr 10000 mile warranty means nothing to them! If its 2 good 2 be true,it always has been for me! Cheep and Good don't go together! Never Has!
The Nelson team never disappoints. No need to drive to a bigger city. They have plenty of cars and give you the individualized service to help you get the car you need! I'll be back and sending everyone I know their way!
I had a very good experience with my service manager. He was very knowledgeable and helpful in meeting my needs, got the car in and our quickly, without a doubt the fastest I have ever had, and have been back a few times with the same quality and speed
When it comes to purchasing a car, Barkhouser Ford is the only dealership we would ever consider. Mr. Jones and Mr. Powell are wonderful to work with and go out of their way to make the buying process stress free and enjoyable. Totally professional staff and service!! Highly recommend!
I had seen a car advertised on cars.com from Danville Automall. The pictures and the price got me interested in looking more at this car. I live 250 miles away from the dealership. I contacted the dealership and told them I was interested in trading a car in for the one they had listed but had to drive 8 hours round trip to look at the car. I asked if we could negotiate over the phone to see if we could be close on an agreement understanding it would depend on what both vehicles looked like. The dealership and I reached a tentative agreement that would be based on them looking at my trade in and me looking over the vehicle for sale. Upon arriving at the dealership, the car was as described and the pictures were exactly as the car looked in person. The dealership and I discussed the vehicle and the trade, they reminded me that there is still good honest people in this world. I couldn't be happier with my experience at this dealership. They were also able to get my financing where it will pay off earlier than planned when I went and save me 2400 dollars in finance charges over the life of the loan. I plan to keep this dealership on the top of my list for the next time I need another car. Wonderful team!!
* Title, other fees, and incentives are not included in this calculation, which is an estimate only. Monthly payment estimates are for illustrative purposes only and do not represent a financing offer from the seller. Other taxes may apply.
The information on vehicles provided in this service is supplied by the seller or other third
parties; Cars.com is not responsible for the accuracy of such information. Cars.com provides
service and materials without representations or warranties of any kind, either expressed or
See our terms of service for more details.