We went in looking for a vehicle for myself and my soon to be wife. We were greeted by Tyler. He told him that we had a very strict Budget, he understood our budget and actually cared, unlike other dealers we visted. Tyler helped us select the right vehicle for us, and went the extra length for us. He is a really great salesman and is not like all other salesman. If your looking for a new or used car ask for Tyler, he will treat you right, and actually help you make the right decision.
I worked with Jan from Carvana- she was able to explain to me the process, make sure I was comfortable with where it was at, was able to be reached and kept communication open. The pick up process went smoothly and I was able to sell my car without any glitches.
After visiting several of the typical dealerships I walked away confused and Unsatisfied. After visiting Carvana.com I picked out a vehicle to my liking and price point fill out the paperwork got approval I had my new vehicle delivered to my front door. Most typical dealerships you spend half a day walking away with an overpriced vehicle in an overpriced interest-rate. Carvana has made it an enjoyable experience and it can be done from the luxury of your Home. Thanks Carvana.
Vroom rushed me thru the process of purchasing a vehicle from them. Had strict requirements of receiving payment within 48 hours. I was rushing my loan department to get my paperwork completed ahead of other customers in fear of losing the vehicle I wanted to another buyer. The loan paperwork and a check had to be overnighted to Vroom to meet their qualifications. THEN CAME TIME FOR THEM TO GET THE THINGS I NEEDED TO ME!!! I HAD TO REPEATEDLY ASK ABOUT THE ARRIVAL OF MY TRADE IN TO THEIR FACILITY (which they kept telling me for 15 days that it hadn???t reached their facility??!! Yeah right)!! THEY DRUG THEIR FEET ON SENDING THE PAYOFF OF MY TRADE IN SO LONG THAT THE 15 Day PAYOFF THEY WERE QUOTED EXPIRED AND I HAD TO PAY THE DIFFERENCE FROM MY OWN ACCOUNT!! I WAITED 26 DAYS TO RECEIVE TITLE PAPERWORK!! BUT THE PAPERWORK THEY NEEDED FROM ME HAD TO BE SENT WITHIN 2 BUSINESS DAYS!! YOU SHOULD GIVE AS GOOD AS YOU EXPECT, VROOM!! I HAD TO KEEP REQUESTING A REFUND OF THE $500 THEY CHARGED TO MY CREDIT CARD TO HOLD THE VEHICLE FOR A WEEK!!! LASTLY, the 2nd person I dealt with following the sales person was RUDE.
We have now purchased three vehicles from this local dealership. They are not your stereotypical used car dealership. They are not pushy, but are willing to answer any questions. The personnel are always friendly and personable. They make the buying process easy and satisfying for all parties. I will continue to recommend McGill's Car World to anyone in the area.
Staff was friendly & knowledgeable. Only downside was having to wait for long periods of time for no reason. We were replacing our recently totaled 2016 Highlander with a 2017. Numbers were discussed and agreed on the day prior so that the next day would be hassle free and quick. Unfortunately, do to waiting for so long we were there for 3.5hrs.
Best used car buying experience ever. Tom Cavil is an excellent customer service rep and communicated long-distance regularly and with precision on the disposition of the vehicle and its condition. After a 3 1/2 hour drive, he allowed me all the time I needed to test and inspect the vehicle, then agreed quickly on a very fair price below asking. Vehicle needed a minor repair, and even his advice there was spot-on and I was able to repair, for $1.99, what a dealer would charge over $100! Processing the paperwork was quick and simple, and I was out of there in less than one hour. Cannot recommend highly enough.
I purchased a used Ford Sport Track from Mark Arbuckle Nissan and a new Rogue in 210 and another new Rogue in 2012. I get my vehicles serviced there also. In my opinion this is the best Car Dealership I have ever purchased from. The car buying experience was painless. The deals were great. The service after the sell is excellent. I have recommended this Dealer to several friends who have came back and told me how pleased they were with their buying experience.
* Title, other fees, and incentives are not included in this calculation, which is an estimate only. Monthly payment estimates are for illustrative purposes only and do not represent a financing offer from the seller. Other taxes may apply.
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