From the minute I walked in the dealership Ricky was very professional, walked me through all the possibilities and made sure i got the best deal for my price range 5stars! The financial manger was also phenomenal!
A Better Way Auto has been good to deal with. Steve and George on the sales floor we???re a pleasure to work with. Despite the very busy environment, they took the time to work with us and made it clear that they CARED about our ???new??? car. They saw to it that the minor problems we noticed were resolved. A cracked windshield was replaced and when they couldn???t find a match for some missing lug nuts, they upgraded us with nicer rims & tires! Trooper took care of the paperwork and he gave us confidence that things would be done 100% correctly. Having said all this, prospective clients should bear in mind that buying a vehicle on a wholesale basis is different from buying a CPO or a used car via a full service dealership. You get a 60 day limited warranty and after that, you???re on you own. Be sure to take the time to carefully inspect every aspect of the vehicle possible before you commit to purchasing.
I had a great experience with National Auto Brokers. I was searching for a specific used car, and found exactly what I wanted. The Staff were Great and very accommodating. Justin my sales associate communicated with me before I arrived and gave me the time I needed with all questions and concerns. I am very happy! with my purchase and I would be honored to refer this place to anyone who is looking to purchase a new or used car.
Wow...what a relief!
I was driving home yesterday in my 2014 Infiniti Q70, when I took corner at slow rate of speed, I glanced in my rearvew mirror and observed a vehicle who apparently would have liked to take turn at faster pace. As I looked forward again I heard pop...and immediately saw passenger side mirror ??? Not normal....as a car fanatic ...lol...lover I ...said ...shoot..lol
To clarify I knew ...I didn't hit people or property because had clear view as making turn.
Anyhow to get to point ....pulled over checked side of car ...looked fine ...knew I couldn't do much on side street ...so quickly decided to just use scotch tape I had in glove box, to tape assembly ...mirror (which was intact)...address nightmare...lol...I take pride in keeping my car mint...and I think most car lovers would agree ...until restored ...issue fixed
As I was driving rest of way home...seeing taped mirror started bugging me...I know just a car ...could be worse...I'm probably a little shallow...lol
And I know this is review of service department at county line Nissan ...but I think background is relavant to why I'm so thankful to have trusted dealer ...service advisor.
So obviously I'm anxious to get mirror fixed...quickly.
Now the cost to diagnose repair...could I do myself...autobody ..dealer (which is hour drive)...
Thought about whether to put in claim with insurance company ...kind of quickly ruled that out ...quite sure I have 1000 comp and collision deductible ..
Not to cry poverty but new I had very little ...64.14...lol
in checking ....and credit cards tapped
Very tired when I got home so decided to forget till tomorrow morning.
Got up early and did some research on side mirror repair...glass, entire unit etc etc...
Was feeling a little better ...rested ...and happy that glass and unit seemed to be intact...hadn't inspected fully yet but seemed better than some examples in research ...where glass and or whole unit dangling or broken....learned that adhesive ...locktite glue is used to adhere glass to plastic plate on top of mechanism ..,
Thought about buying some ...where to buy...if after further inspection I thought I could try repairing myself ....
Then self doubt set in ...lol...would I make it worse ...would glass fall off
I needed wanted professional help! For my car..lol
Without sidetracking much further ....I thought of dealer, county line Nissan ...which I have used for all maintenance ....and absolutely love.
But, as I am housesitting for friend....was about hour away.....but decided they were my best shot to get straight best course of action ...for temporary fix ...and/or options for complete repair .
All right I'll get to point!
Get there...first in line...Quinn, Service Operations Manger gives me red carpet greeting as usual ...quietly listens to my sob story ....right out of gate comforts me with best case scenario ....oh sometimes they /glass just pop off....been to many other dealers who ????
Alright I'll finish ....
So kind considerate professional ....says go relax in service area ...as he himself is peeling off scotch tape ...I'll take a look and be right in....within 5 minutes he comes in and says your all set.....
Now you know why I dragged you through all the superfluous background ...can you imagine how happy I was/am:):)
Definitely my hero...
And this is consistent with all my dealings with them...
Gary ....off the charts fabulous...Kevin ...awesome...
Not sure if I dealt with Greg ...director? Department manager but kudos to him and his team, so refreshing to find know I have trusted advisor
I recommend this dealer 100%...go there ...buy and service your car knowing they are kind considerate caring experts:)
Had a great experience with the staff. The salesman, Peter, didn???t hassle me into anything I didn???t want. Lou was very helpful and down to earth. I was free to test drive the car for a good distance under supervision and the best part are the prices. The higher end models here cost less then lower end models elsewhere.
My husband and I went in to Middletown Nissan to see a 2017 Infiniti QX70 that was on Cars.com. I was apprehensive because my car that I owned was still fairly new and in excellent condition but have always loved the QX70 so went to see. Needless to say, we left with the car.
The process was very relaxed. Our Sales Representative, Kaylen Torres was very helpful and did not push at all knowing I was struggling with the decision to trade in my car. During the buying process, we were asked what they could do for us to finalize the decision of buying the new car. Honestly, that was the first time I have experienced that at a car dealership.
Thank you Kaylen and team for making our first experience at Middletown Nissan a great one! I love my car!!!
Over the last five years I have had multiple issues with my nissan sentra. Last month my transmission went on the car and the total of repairs was more than I left to pay on the car. I was extremely irate due to all the issues this car has caused. The old manager that I dealt with repeatedly told me there was nothing he can do. I stopped going to Nissan because I felt like I wasn't getting anywhere. I decided to deal with them one more time. The managers name now is Gino and he was polite, helpful and understanding. I was extremely satisfied with his customer service and how he handled my entire situation. I am appreciative and thankful for Gino and Nick who did the work on the car. Not only did he solve the problem, but in a timely matter. I would recommend Nissan Middletown service center as well as Gino and Nick for all servicing needs.
I would highly recommend my friends and family to see Nik the salesman at Middletown Nissan. Nik is very professional . Went above and beyond to accommodate my needs on the vehicle i liked Nissan Rouge SL 2017, Excellent knowledge of vehicles and very customer friendly. Nik allowed me to take my time with the test drive. And answered all my questions. An excellent experience overall. I would gladly recommend Nik to friends and family.¿¿¿¿¿¿¿¿¿¿
Saw a car online, called the store 20 minutes before it closed on a Saturday. Worked out a fair deal on the car. Paid for the car and it received in better condition than I expected. Hats off to Paris, Tom and the crew. This will surely be top of the list my searches when it's time to add a new car to my family.
Went to Napoli Kia in Milford, Connecticut and met with Dave DiMatteo. He helped my wife and I thru the process of leasing our new 2019 Kia Forte. He was very professional and helpful, and made it very easy for us. We drove out that day with our new Forte. The facility was also very nice, clean, and everyone was great. Cory Caserta - Milford, CT.
My experience here was amazing! I am not a particular fan of dealerships of any kind, however after reading multiple good reviews online and being in need of a lightly used new car, I headed for George Harte Nissan in West Haven. I was met at the door by Eli G. who listened to my needs, showed me several cars and the third one was the charm - exactly what I was looking for in the perfect price range for my budget. Eli went above and beyond to insure I was well taken care of through the process and even went so far as to check in with me a few days after driving my car off the lot to make sure all was well - wow, not even my doctor does that! After choosing my new car, Eli handed me over to Mike M., who not only took care of all aspects of my loan but was able to find one that was reasonable despite some financial challenges on my end. Jay was also great, really nice people all the way around. I was so impressed with my experience and so pleasantly surprised, I will never go anywhere else to buy a car!
I called about a particular car I found on their website and he couldn't find it. My description of the car along with the stock no. and he still couldn't locate it. He said he can't keep track of all his inventory because he sells over 30 car per day... What? Who does that much volume? I'm sure not this place
I bought a car at Harte Nissan West Haven and couldnt have had a better experience!! Shout out to Jay Andrews, Glen Edwards and Mike Mercier.Couldnt have been nicer and helpful.I left feeling I had made new friends. I totally recommend going there!!!!!!
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